Learning & Training

Recent Articles

5 Types of Employee Training Methods

In a survey by Statista’s Research Department, 42% of the respondents said they conducted all their compliance training online. Online learning is an inevitable element in any corporate learning & development program considering the two important things it offers – Flexibility and engagement level. There are other types of employee training methods as well. You...
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How to Train Your New Employees Effectively: 3 Ways

Only 12% of employees agree that their organization does a great job of training new hires. Organizations with an effective onboarding process achieve 50% greater productivity from new employees. By 2030, there will be a global human talent shortage to the tune of over 85 million people, which is roughly equivalent to Germany’s population. Where...
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What is Employee Management? Features, Benefits & Tips

What is your understanding of employee management? How do you define it? If you think it is synonymous with training and development, unthink it. Because it is much more than learning. The process of employee management begins with selecting the right candidates. It then progresses to the stages of reward & recognition and discipline. In...
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What is Workforce Management Software?

According to CareerBuilder.com, 58% of managers didn’t receive any formal management training. Leading and managing a workforce successfully, thus, becomes a problem for these managers. Workforce management (WFM) is among the top responsibilities of managers and HR professionals that occupy the lion’s share of their time. The larger the workforce, the bigger the need for...
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How to Develop a Volunteer Training Program

Roughly 63 million Americans work as volunteers. The economic value of their service is $24.69 per hour or $297.5 billion a year. Similarly, 52% of people in the UK volunteer informally at least once, while 26% of them participate in informal volunteering regularly. According to the most recent data, the economic value of volunteering in...
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How to Develop a Training Program for Retail Employees

Did you know? 75% of consumers would stop doing business with a retailer if they encountered a bad experience such as poor customer service. They say knowledge is power, so training the employees in the basics and advanced knowledge of customer service is something that can go a long way towards making a difference between...
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What Is Channel Partner Training?

According to the market research firm CSO Insights, 63.5% of companies say channel partners contributed to their annual revenue. This piece of information is significant for businesses everywhere. Choosing the right partners or product resellers is not enough. You need to sustain the relationships through various channel partner training programs. It will help strengthen your...
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How to Develop Soft Skills in the Workplace

According to TheLadders.com, adaptability, active listening, emotional intelligence, and teamwork are among the top soft skills employers will be looking for in job seekers in 2021. Senior Career Specialist at job service provider FlexJobs, Brie Reynolds, recommends three ways to cultivate soft skills: Identify existing soft skills and build upon them for improvement Enroll in...
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What Is Call Center Training?

According to the recent State of Global Customer Service Report by Microsoft, 58% of customers say that customer service is a key factor that influences which brand they choose. The attrition rate in call centers is as high as 44%. Data from over 750 customer service leaders shows that many call centers face trouble adopting...
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Connecticut Sexual Harassment Training: Laws, Requirements, Preventions

From child sexual abuse to coercive sex among college-goers, cases of sexual harassment in Connecticut are more widespread than one would like to think. In this blog, I’ll be focussing on an offense that is no less degrading to victims. I am talking about sexual harassment at the workplace. No respectable company would want to...
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