Keeping your employees happy is the only way to keep your customers happy as well. An employee satisfaction survey helps you to gauge the level of satisfaction among all the employees working in an organization. This survey can help employers unravel employee-related aspects like employee satisfaction, motivation, attitude, and establish positive employee morale in the workplace.
In today’s fierce competition to attract and retain talent, ‘employee satisfaction’ has emerged as a crucial metric. Research has shown time and time again that satisfied and motivated employees display higher productivity and positively influence organizational performance. Using an employee satisfaction questionnaire , you can effortlessly capture your employee’s feedback on various aspects like- relationships with coworkers and the management, payment structure, learning opportunities, work-life balance, and many others.
There is no right or wrong time to use an employee satisfaction survey, however, in some cases, you should avoid overdoing it. You can simply share this survey at the end of each month, quarter, or fiscal year. In addition to the periodic surveys, you must strive to capture employee feedback whenever a significant change is initiated. For instance, any change in the hierarchy, business mission, employee-benefits, company expansion, office location, etc. would require you to take feedback from those working with you. The best way to share employee satisfaction survey questions is over the professional email addresses of your employees. You can also share a link over your company’s communication portal or CRM.
ProProfs’ free employee satisfaction survey template lets you measure, understand, and appreciate your employees’ feedback. When a majority of your employees rate this survey positively, this means that they enjoy working with your organization. Such employees also act as active promoters and refer your company to potential employees, thereby helping you fill those difficult-to-close vacancies. On the contrary, a low employee satisfaction score means you need to pull up your socks and work towards improving the overall satisfaction rate. You can also share follow-up surveys to further look into employee pain-points.