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ATS Login Audit

 

We want to ensure your logins are working and, if not, get them fixed! Please Use Idle 6 to complete this survey. I would like to submit a request for missing logins by Jan 13th so please don't delay in providing a response.

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Your name
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Please select at least 5 options.
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Your ATTUID: 
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Please enter a valid email address below.
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Q1: I am able to log in to Clarify: 
Notes -- How to get there: Start > All Programs > Greeley > AT&T Websites > ClarifyCM - New
Use your Global Login
Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q2: I am able to log in to Telegence: 
Notes -- How to get there: From within Clarify go to Tools > Launch Billing System
Use your Global Login

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q3: I am able to log in to Phoenix: 
Notes -- How to get there: From myCSP > My Channel Links P-S Folder > Phoenix
Use your Global Login

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q4: I am able to log in to myCSP: 
Notes -- How to get there: Start > All Programs > Greeley > AT&T Websites > myCSP
Use your Global Login

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q5: I am able to log in to the Blackberry Internet Service (BIS) Admin Tool: 
Notes -- How to get there: Go to myCSP article *277479 Troubleshooting with the BIS E-Admin Tool and go down to Procedures. Click the link for the BIS E-Admin Tool on Step 1. 
Use your ATTUID for your user name and you should have a unique password for this tool. 

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q6: I am able to log in to the Blackberry Partner Support Center: 
Notes -- How to get there: Go to myCSP article *280821 BlackBerry Partner Support Center and open the related links. You'll have a link there to the Blackberry Partner Support Center. 
Use your Global Login. 

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q7: I am able to log in to the Blackberry Provisioning Tool: 
Notes -- How to get there: From the Blackberry Partner Support Center it will be within the Support Tools.
You should have a unique login and password for this tool. If you need a PIN to test use 2300D3C9 but please do not make any changes. 

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q8: I am able to log in to the CSR Admin Tool / myATT Zone: 
Notes -- How to get there: From myCSP > My Channel Links M-O Folder > myATT Zone
Use your Global Login

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q9: I am able to log in to the CCC Tool (Customer Care Center):  
Notes -- How to get there: From myCSP > My Channel Links A-C Folder > CCC Tool (Customer Care Center)
Use your Global Login

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q10: I am able to log in to the Customer Service Summary Requester Site:  
Notes -- How to get there: Search myCSP for CSS or copy/paste http://collat.cingular.net/requester/loginPage.do 
Use your Global Login

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q11: I am able to log in to the DLC Tool and have the Blocklist option.  
Notes -- How to get there: From myCSP > My Channel Links D-L Folder > DLC (Device Life Cycle)
You should be auto logged in and should also have the [stolendevice search] option on top.
Use your Global Login

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q12: I am able to log in to the FaST tool: 
Notes -- How to get there: From myCSP > My Channel Links D-L Folder > FAN Search Tool (FaST)
Use your Global Login

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q13: I am able to log in to the GEOLink Tool: 
Notes -- How to get there: From myCSP > My Channel Links D-L Folder > GEOLink
Use your Global Login

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q14: I am able to log in to the Metcalf Inter-carrier Messaging (ICM) Gateway: 
Notes -- How to get there: From myCSP > My Channel Links M-O Folder > Metcalf 
Use your ATTUID for your user name and you should have a unique password for this tool. 

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q15: I am able to log in to the IC MMS Troubleshooting Tool: 
Notes -- How to get there: From myCSP > My Channel Links M-O Folder > MMS IC Tool
Use your ATTUID for your user name and you should have a unique password for this tool. 

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q16: I am able to log in to Order Track: 
Notes -- How to get there: From myCSP > My Channel Links M-O Folder > Order Track
Use your Global Login

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q17: I am able to log in to Premier CSR Tool: 
Notes -- How to get there: From myCSP > My Channel Links P-S Folder > Premier CSR Tool
Use your ATTUID for your user name and you should have a unique password for this tool. 
If it takes you to the customer login page delete your browser history and try again.

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q18: I am able to log in to SOA: 
Notes -- How to get there: From myCSP > My Channel Links P-S Folder > SOA
Use your ATTUID for your user name and you should have a unique password for this tool. 

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q19: I am able to log in to RDI: 
Notes -- How to get there: From myCSP > My Channel Links P-S Folder > RDI (Return Device Imaging)
Use your ATTUID for your user name AND your password. Example: LV0000 and LV0000

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q20: I am able to log in to TN MGR: 
Notes -- How to get there: From myCSP > My Channel Links T-Z Folder > TnMgr
Click the link on the right hand side that says TnMgr under Launch Icon.
Leave the Host field as-is. Use your ATTUID for your user name and you should have a unique password for this tool. 

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q21: I am able to log in to the Microcell Web Tool: 
Notes -- How to get there: From within Clarify choose Needs Level 1: Technical and Needs Level 2: Microcell. The Microcell Web Tool will be in your Tools and Assistance links directly below. 
Use your Global Login

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
*

Q22: I am able to log in to WebMail: 
Notes -- How to get there: Start > All Programs > Greeley > AT&T Websites > AT&T Webmail
Use your ITServices Login.

Response is required below.
Please enter a valid email address below.
Please enter valid phone number below.
Please select at least no options.
Please don't exceed more than 0 options.
 
Please feel free to elaborate on any other login/profile issues that you may have that are not addressed above: 

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