Zendesk
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ProProfs Survey Maker

Feed your survey results into Zendesk by integrating it with ProProfs Survey Maker to gather customer data and generate support tickets

About ProProfs Survey Maker Integration with Zendesk

Get the best out of Zendesk by integrating it with ProProfs Survey Maker. Gather and build a strong customer list that will help your support operators provide a delightful experience to your customers. The integration of Zendesk with ProProfs Survey Maker allows you to gather valuable insights through polls, research, and NPS surveys. Once filled, feed your survey results into Zendesk to consolidate customer feedback and generate support tickets.

Key Features of ProProfs Survey Maker Integration with Zendesk

  • Turn Customer feedback into Tickets
  • Integration with Zendesk allows you to define categories to record customer responses. Based on these categories, Zendesk turns any actionable feedback into tickets immediately.

  • Set time-based triggers for surveys
  • Set time-based triggers with Zendesk to send out customer feedback surveys at different points of your sales process. Personalize the customer's interaction with you by defining pre-determined points of interaction with Zendesk.

Benefits of ProProfs Survey Maker Integration with Zendesk

  • Increase Customer Retention
  • Collect valuable data like contact information and demographics through customer surveys. Grow your email lists with survey responses to provide an enhanced experience to your customers.

  • Speed Up Customer Service
  • Streamlined integration of the two allows you to immediately turn any practicable feedback received from customers into tickets. Improve your customer experience by acting on these tickets instantly.

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