ProProfs Survey Maker provides smooth integration with Freshdesk to help you gather valuable insights through customer surveys, feedback forms, and NPS surveys. Convert customer feedback from your surveys straight into tickets on your Freshdesk dashboard. Share and build your email lists with easy-to-use integration.
ProProfs Survey Makers allows you to track whether customers have given feedback for your services or not. Once the feedback is received in Freshdesk as a ticket, your operators can use it to improve their customer experience further
Add predetermined tags to sort feedback into tickets. By sorting feedbacks based on departmental and action based tags, Freshdesk can speed up your customer support and make it more efficient.
Freshdesk integration allows you to sort responses into categories by tagging them. Based on these tags, Freshdesk turns feedback received from customers into actionable tickets for you to act upon.
Integrating Freshdesk with ProProfs Survey Maker allows you to collect valuable customer information through surveys. Once the data has been collated on your dashboard, personalize future communication with your customers to provide a superior experience.