Weekly Recap Quiz Quizzes & Trivia
Top Trending Quizzes
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Questions: 10 | Attempts: 67 | Last updated: Mar 20, 2022
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Sample QuestionWhy are the prices on some of our items on Amazon are lower compared to our website?
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Questions: 10 | Attempts: 81 | Last updated: Mar 22, 2022
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Sample QuestionYou need to generate RAN when creating a Canadian Return label.
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Questions: 10 | Attempts: 84 | Last updated: Mar 20, 2022
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Sample QuestionCostume Express has now its own website!
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Questions: 10 | Attempts: 76 | Last updated: Mar 21, 2022
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Sample QuestionHow many business days should the customer hold on to the package if there is Carrier Damage?
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Questions: 10 | Attempts: 205 | Last updated: Mar 15, 2022
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Sample QuestionWhere do we transfer a customer who is calling about the order they placed from Target?
Recent Quizzes
Questions: 10 | Attempts: 90 | Last updated: Mar 17, 2022
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Sample QuestionThe warehouse is shipping on time, and you can tell domestic customers that you guarantee their order will arrive by the promised date at checkout.
Questions: 10 | Attempts: 132 | Last updated: Mar 19, 2022
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Sample QuestionWhere would you include the “Needs by date” in replacement orders?
Questions: 11 | Attempts: 190 | Last updated: Mar 22, 2022
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Sample QuestionWe are now charging Alaska, Hawaii, and Puerto Rico customers an additional $10 shipping surcharge.
Questions: 10 | Attempts: 166 | Last updated: Mar 22, 2022
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Sample QuestionWhere can you find the new personalization landing page on BDXP site?
Questions: 10 | Attempts: 163 | Last updated: Mar 22, 2022
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Sample QuestionWe have absolutely no program that allows for returns, exchanges, or replacement orders for our international customers.
RETURNS and EXCHANGE
Questions: 10 | Attempts: 191 | Last updated: Mar 21, 2022
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Sample QuestionNEWEGG, AMAZON, BUY, and SHOP.COM are eligible for exchanges.
Questions: 10 | Attempts: 146 | Last updated: Mar 22, 2022
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Sample QuestionHow many business days should the customer hold on to the package if there is Carrier Damage?
Questions: 10 | Attempts: 90 | Last updated: Mar 14, 2022
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Sample QuestionWhere can you find the SKU for a particular collection on BDXP site?
REVIEW: RETURN POLICY
Questions: 10 | Attempts: 117 | Last updated: Mar 20, 2022
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Sample QuestionIf a domestic customer wants to return an order and the fault is on our end as a company, we want to UNCHECK the box for "Deduct Return Shipping".
Questions: 10 | Attempts: 121 | Last updated: Mar 17, 2022
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Sample QuestionYou are placing an order for a customer and their subtotal is $70.50. They want to use a 15% off $75 or more coupon code. What do you do?
Questions: 11 | Attempts: 97 | Last updated: Mar 20, 2022
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Sample QuestionWhat is an order status?
Here's your chance to jog your memory on some of those more difficult scenarios.
Questions: 10 | Attempts: 136 | Last updated: Mar 15, 2022
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Sample QuestionA customer calls in to Buycostumes.com and states that she found the same costume on another website and would like a price match. What can we do for the customer?
REVIEW: P.O.D
Questions: 11 | Attempts: 115 | Last updated: Mar 22, 2022
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Sample QuestionWhat is the lowest recommended megapixel a customer should use?
Review: InContact Phone System
Questions: 10 | Attempts: 127 | Last updated: Mar 21, 2022
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Sample QuestionIf a customer is calling and wants to speak with someone in the Fraud department, what would you do?
REVIEW: Return Policy
Questions: 10 | Attempts: 151 | Last updated: Mar 15, 2022
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Sample QuestionIf a domestic customer wants to return an order and the fault is on our end as a company, we want to UNCHECK the box for "Deduct Return Shipping".
Product Scavenger Hunt!
NOTE: The answers to the first 5 questions can be found under the CelebrateExpress website and the last 5 on Buycostumes website.
Questions: 10 | Attempts: 148 | Last updated: Mar 21, 2022
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Sample QuestionWhat is the SKU number for the Super Mario Party Basic Party Pack for 8?
FAQ Scavenger Hunt
Questions: 10 | Attempts: 127 | Last updated: Mar 21, 2022
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Sample QuestionWhich states get charged sales tax?
#Alaska #Hawaii #APO-DPO-FPO Orders!
Questions: 12 | Attempts: 125 | Last updated: Mar 20, 2022
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Sample QuestionTo ensure delivery, customers must supply the full nine-digit zip code if they are shipping a package to any mobile Navy unit.
Credits and Pre-Sell Orders
Questions: 14 | Attempts: 161 | Last updated: Mar 22, 2022
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Sample QuestionWhy do we offer pre-sell items on our website?
Confidence and Enthusiasm!!!
Questions: 11 | Attempts: 156 | Last updated: Mar 21, 2022
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Sample QuestionThe best way to get confidence is to:
Sizing!
Questions: 13 | Attempts: 168 | Last updated: Mar 21, 2022
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Sample QuestionWe do not offer every single size that is listed on a size chart for a particular costume.
Questions: 10 | Attempts: 159 | Last updated: Mar 22, 2022
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Sample QuestionWhen creating a related work item request, such as a credit request, damaged in transit request, or trace investigation request, it is not necessary to create an additional separate case note, so long as you are detailed enough in the notes section of the request.
#Wholesale#VolumeDiscount#Mascot#PurchaseOrder
Questions: 10 | Attempts: 176 | Last updated: Mar 21, 2022
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Sample QuestionWhat form of payment can a Canadian mail order customer use?
EMPATHY and COURTESY!
Questions: 13 | Attempts: 173 | Last updated: Sep 5, 2014
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Sample QuestionEmpathy is only expressed when something has gone wrong.
All about Order Status!
Questions: 11 | Attempts: 217 | Last updated: Mar 20, 2022
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Sample QuestionWhich of the following are zero pick order statuses? Choose all that apply.
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Popular Quizzes
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Questions: 10 | Attempts: 404 | Last updated: Mar 22, 2022
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Sample QuestionAll APO/FPO addresses must use a nine-digit ZIP code to ensure delivery.
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Questions: 10 | Attempts: 392 | Last updated: Mar 21, 2022
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Sample QuestionTrue or False: Pumpkins only come in one color, orange.
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Questions: 10 | Attempts: 341 | Last updated: Mar 20, 2022
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Sample QuestionUnder no circumstances will there ever be a need to ask for the security code for the credit card of a customer.
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Questions: 10 | Attempts: 336 | Last updated: Mar 21, 2022
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Sample QuestionMultiple parts and pieces requests are for items that do not have a _______ or are not sold on the site.
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Questions: 10 | Attempts: 279 | Last updated: Mar 20, 2022
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Sample QuestionNEWEGG, AMAZON, BUY, and SHOP.COM are eligible for exchanges.
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Questions: 10 | Attempts: 260 | Last updated: Mar 21, 2022
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Sample QuestionThe Batman Classic 1966 Series Grand Heritage Adult costume (SKU 217491) is available for parts & pieces requests.