Category Quizzes & Trivia

A comprehensive database of category quizzes online, test your knowledge with category quiz questions. Our online category trivia quizzes can be adapted to suit your requirements for taking some of the top category quizzes.


This guideline is created to check agent’s capability of understanding the correct symptom and category which is required to obtain 100% accurate logs.

Questions: 9  |  Attempts: 92
  • Sample Question
    The guest suddenly unable to connect from the Internet but was able to restore it after the connection was refreshed on the on system thru add/update by the agent.

Choose the best categories for the terms.  There is only one correct answer for each, so please choose the option you think fits best.

Questions: 10  |  Attempts: 28
  • Sample Question
    Please choose the best category for the following term:  Control Curve

Objective: To help the agent achieve the standard QA implemented by the company. This will give us a chance to determine more areas of improvement when it comes to providing exceptional quality at all times.

Questions: 10  |  Attempts: 24
  • Sample Question
    IBIS HotelProblem: Guest can't connect - error message "Access Forbidden".Summary of the Call: Check system - having multiple issues in AU hotel's (ref# 451966). Informed guest about it. Advised guest to use the connection later. Guest acknowledged.

A quick category quiz to make sure that everyone is on the same page when grading EX QC.  Each question will have a query that you must correctly categorize from the options listed below.

Questions: 10  |  Attempts: 22
  • Sample Question
    How long does it take to get from Phoenix, AZ to Houston, TX?

What are the characteristics of DPN deposition materials?

Questions: 10  |  Attempts: 13
  • Sample Question
    All of the following are molecular inks except...




Category Questions and Answers


  • The guest suddenly unable to connect from the Internet but was able to restore it after the connection was refreshed on the on system thru add/update by the agent.

  • A call was received from one of the Hotel staff and requesting to unblock one room in MLCBB. What is the correct symptom and category?

  • The guest does not want to see the re-login page; solution provided by the agent was to change the flag from SET to Unset.

  • Please choose the best category for the following term:  Control Curve
    Category question from

  • Please choose the best category for the following term:  Linear Workflow
    Category question from

  • Please choose the best category for the following term:  Diffuse Map
    Category question from

  • IBIS HotelProblem: Guest cant connect - error message "Access Forbidden".Summary of the Call: Check system - having multiple issues in AU hotels (ref# 451966). Informed guest about it. Advised guest to use the connection later. Guest acknowledged.
    Category question from

  • IBIS Hotel Summary of the Call: Guest initially inquired for UN and PW. Advised guest to subscribe first via cable to generate the UN and PW for wireless roaming.  Guest tried the cable but can get through as he was prompted to call intertouch. Check system - port was set to Admin port. Spoke Ms Linda/Lounge and was advised to change the port to chargeable. Updated the system. Called the guest back. Refresh browser. Welcome page appeared. Guest managed to purchase the connection.
    Category question from

  • IBIS Hotel Summary of the Call: Guest cant get through start surfing page. Check system - status was STARTED. Check browser - disable pop-up blocker. Refresh browser. Guest was able to get through but was prompted with different name on the screen.  Guest denied for the name registered on the screen. Spoke to Mr Turan/FD, staff verified the information. Updated guest lastname in the CFM. Called the guest back, informed that update was done. Guest acknowledged. No further assistance needed.  Resolved
    Category question from

  • How long does it take to get from Phoenix, AZ to Houston, TX?
    Category question from

  • How many energy drinks does it take to make a person overdose on caffeine?
    Category question from

  • Is there a place that does not have a seat belt law when riding in cars?
    Category question from