Call Center Quizzes, Questions & Answers
Top Trending Quizzes
Have you ever worked in a call center? Or do you currently work there? So, we have a call center quiz for you. Did you ever call customer care and wonder why and how they manage to talk in the way they do? Call centers may seem...
Questions: 12 | Attempts: 5057 | Last updated: Aug 24, 2023
-
Sample QuestionWhat should be included in your greeting to the customer? (Multiple Choice)
This quiz show the trainer how Is the agent he will go though call center roles and responsibility.
Questions: 10 | Attempts: 1504 | Last updated: Mar 21, 2023
-
Sample Question. In a call center, this is a line of people waiting to be handled, usually in sequential order starting at the beginning or top of the line or sequence.
The world over, there are certain requirements that must be satisfied by applicants willing to fill vacant positions in an establishment. The likelihood of success of each application is based on the degree to which the...
Questions: 10 | Attempts: 755 | Last updated: Mar 21, 2023
-
Sample QuestionWhich of these is operated for telemarketing?
Welcome to the Usps: Call Center Practices Training Trivia Quiz. Even when everything has gone the information technology way, the post office is still used by some people when it comes to the importation of goods and even...
Questions: 28 | Attempts: 127 | Last updated: Feb 21, 2023
-
Sample QuestionWhat are the call centers hours of operation?
Recent Quizzes
This TRVL Finals Admin\/Call Center quiz for June 2014 assesses skills in travel management systems, focusing on user roles, system configurations, and frequent traveler programs. It evaluates practical knowledge essential for...
Questions: 50 | Attempts: 163 | Last updated: Mar 20, 2023
-
Sample QuestionIt is a function of Concur Travel that allows a client or TMC to use a client-specific URL that captures initial user information to create a new Login (User Account) on the Concur Travel client site.
Advertisement