3a151 Quizzes & Trivia

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3a151 Questions & Answers


Which agency verifies outgoing mail for size, weight, and address compliance and dispatches mail at the lowest cost to the Air Force?
Official Mail Center (OMC) verifies outgoing mail for size, weight, and address compliance; and dispatches mail at the lowest cost to the Air Force.
As it applies to the unit training program, the Instructional Systems Development principle has five steps. What is the third step?
The answer should be "Determining training Capability". That is straight out of the book
Which customer service technique focuses on being postured for scheduled tasks that occur frequently?
Anticipate the need of the customer and exceed their expectations
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