XP Module 2

10 Questions | Total Attempts: 38

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Module Quizzes & Trivia

Mini-Test at the end of XP Module 2


Questions and Answers
  • 1. 
    You are a desktop support technician for your company. All client computers run Windows XP Professional with Service Pack 2 (SP2) and are part of an Active Directory domain.   A user cannot install a USB hard disk drive on his computer. When he plugs the USB hard disk drive into the computer, nothing appears on the screen. This device is the first USB device the user has connected to the computer. However, he can use the USB hard disk drive at home on a computer that runs Windows XP Home Edition.   You instruct the user to check for conflicts in Device Manager. The user does not find any conflicts or any reference to Universal Serial Bus controllers. The user needs to resolve the problem.   Which action or actions should you instruct the user to perform? (Choose all that apply.)
    • A. 

      Replace the USB adapter in the computer.

    • B. 

      Request permission from an administrator to use removable devices.

    • C. 

      Replace the hard disk drive.

    • D. 

      Enable the USB controller in the BIOS.

  • 2. 
    You are a desktop support technician for your company. All client computers run Windows XP Professional. All users in the research department use both desktop and portable computers. Each computer in the research department has a four-port USB hub for I/O devices.   A user in the research department purchases and connects a portable USB hard disk to the USB hub attached to his portable computer. However, the port on the USB hub shuts down and the hard disk does not function. The USB hard disk functions properly when it is attached to the USB hub connected to the user's desktop computer. All other USB devices function properly when they are attached to the portable computer's USB hub.   You need to ensure that the USB hard disk can function properly when connected to the USB hub on the user's portable computer.   What should you do?
    • A. 

      Instruct the user to replace the USB hard disk's USB cable with a shorter USB cable.

    • B. 

      Assign an IRQ to the USB hub in the computer's system BIOS.

    • C. 

      Instruct the user to replace the portable computer's bus-powered USB hub with a self-powered USB hub.

    • D. 

      Disable all USB power management features for the USB root hub.

  • 3. 
    You work as the network administrator at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows Server 2003 and all client computers run Windows XP Professional. A Domain.com client named Joe has asked you to configuring Windows XP on his computer. You find out that there are devices on this computer that are not officially supported by XP. You are requesting drivers from multiple sources. Which of the following features helps you ensure that these drivers are safe and without harm?
    • A. 

      Driver signing.

    • B. 

      Encryption.

    • C. 

      Dr Watson

    • D. 

      Digital signature.

    • E. 

      This is not possible.

  • 4. 
    You work as the network administrator at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows Server 2003 and all client computers run Windows XP Professional. The Domain.com users in the Sales department take their portable computers to a conference room for a weekly meeting. Because these meetings can last a long time, the users need a simple method to manually place their computers in a low-power state. They also need their computers to start as quickly as possible. What should you do to configure the computers to meet these requirements?
    • A. 

      Configure the power button on each computer to enable hibernation.

    • B. 

      Configure the computers to enable standby mode when the lid is closed.

    • C. 

      Configure the computers to use the Presentation power scheme.

    • D. 

      Configure the computers to use the Max Battery power scheme.

  • 5. 
    You work as a desktop support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows 2000 Server and all client computers run Windows XP Professional. Half the client computers are portable computers and the rest are desktop computers. The portable computers are configured to support offline files. The Domain.com users that have been issued with portable computers often work from home. When they work from home, the users dial up to a Domain.com Routing and Remote Access Services (RRAS) server named Domain-RAS and access data on the Domain.com network. Several users with portable computers inform you that their offline files become unavailable when they loose connectivity to Domain-RAS. You need to ensure that the offline files remain available at all times. What should you do?
    • A. 

      Enable the Notify me and begin working offline option on each portable computer.

    • B. 

      Disable the Encrypt offline files to secure data option on each portable computer.

    • C. 

      Enable the Notify me and begin working offline option on Domain-RAS.

    • D. 

      Select the Automatic Caching for Documents option for shared folders on each portable computer.

  • 6. 
    You work as a desktop technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. The Domain.com network contains ten Windows 2000 Server computers, 500 Windows XP Professional client computers and 1,000 Windows 2000 Professional client computers. Domain.com consists of a Finance department. A Domain.com employee named Sara works in the Finance department. Domain.com contains a Windows XP Professional workstation named Domain-W. Sara is using this computer. Sara uses a Word document to store all her files in a folder named SaraDocs. The files contain critical information. Sara does not want the other users to read the files in SaraDocs. Sara then contacts you to ask the best way to protect her files in SaraDocs. Which method should Sara use?
    • A. 

      Configure compression on the SaraDocs folder.

    • B. 

      Convert the hard disk to NTFS and configure Encryption File System (EFS) on the SaraDocs folder.

    • C. 

      Convert the hard disk to NTFS and configure compression on the SaraDocs folder.

    • D. 

      Convert the hard disk to NTFS and configure compression on the individual files in the SaraDocs folder.

  • 7. 
    You work as a desktop technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. The Domain.com network contains ten Windows 2000 Server computers, 150 Windows XP Professional client computers and 150 Windows 2000 Professional client computers. A Domain.com user named Alf wants to share file in a folder named AlfDocs, which reside in a computer named Domain-W. Alf wants the remote users to read the content of the files in AlfDocs without changing the files. You then told Alf to right-click the AlfDocs and select the properties from the shortcut menu. What should Alf do next?
    • A. 

      Click the Advance button and select the Compress content to save disk space and Encrypt content to secure data checkboxes and click the OK button.

    • B. 

      Click the Advance button and select the Compress content to save disk space checkbox and click the OK button.

    • C. 

      Select the Sharing tab and select Share this folder and click the OK button.

    • D. 

      Select the Security tab and configure the appropriate permissions and click the OK button.

  • 8. 
    You work as a desktop support technician at Domain.com. The Domain.com network consists of a single Active Directory domain named Domain.com. All servers on the Domain.com network run Windows 2000 Server and all client computers run Windows XP Professional. Aly is the manager of the Human Resources department. Aly is responsible for maintaining Domain.com employee files that are stored in a folder named DMUsers. The DMUsers folder is located on a removable hard disk that is formatted as NTFS. Aly goes on vacation and instructs is assistant named Alex to update the Domain.com employee files that are stored on the removable hard disk. Alex attaches the removable disk to her client computer named Domain-W. However, when she tries to open files on the removable disk she receives an error message stating that access is denied. You need to ensure that Alex can update the files on the removable disk but Alex should not be allowed to change other user permissions on the disk. What should you do?
    • A. 

      Take ownership of the files on the removable disk and assign Alex the Allow - Modify permissions to the DMUsers folder.

    • B. 

      Take ownership of the files on the removable disk and assign Alex the Allow - Take Ownership permissions to the DMUsers folder.

    • C. 

      Add Alex to the local Administrators group on Domain-W.

    • D. 

      Assign Alex the Allow - Change permission for the DMUsers folder.

  • 9. 
    You are a desktop support technician for your company. A user named Brian uses a Windows XP Professional computer. The computer contains a folder named Sales, which is shared as Sales Documents. The shared folder contains several files. Other users on the network access the shared folder to read and modify the files.   Several users ask Brian to create a simpler name for the shared folder. Brian creates an additional shared folder named SalesDocs, which also provides access to the files in Sales.   Users report that they cannot modify the files when using the SalesDocs share name. However, they are able to modify the files when using the Sales Documents share name.   You need to ensure that users can read and modify the files by using either share name.   What should you do?
    • A. 

      Instruct Brian to modify the share permissions on SalesDocs so that the Everyone group has both the Read and Write permissions.

    • B. 

      Instruct Brian to modify the NTFS permissions on Sales so that the appropriate domain user groups have both the Read and Write permissions.

    • C. 

      Ask an administrator to make Brian a member of the local Administrators group on his computer.

    • D. 

      Ask an administrator to make Brian a member of the local Power Users group on his computer.

  • 10. 
    You are a desktop support technician for your company. A user in the sales department frequently accesses a shared folder named \\Server01\SalesDocs. The user asks if he can include this location in My Computer for quick access.   You need to ensure that the shared folder is listed in My Computer only for this user's client computer.   What should you do?
    • A. 

      Instruct the user to select Run from the Start menu, type \\Server01\SalesDocs, and click OK.

    • B. 

      Instruct the user to map a network drive to \\Server01\SalesDocs.

    • C. 

      Ask an administrator to modify the logon script for the domain so that drive S is mapped to \\Server01\SalesDocs.

    • D. 

      Ask an administrator to publish \\Server01\SalesDocs to Active Directory.