Work Mastery June Edition 2020

25 Questions | Total Attempts: 23

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Work Mastery June Edition 2020

4 POINTS per Question PART 1 – Identify the correct tagging for the client’s case concerns below. Choose the correct answer option and explain why. (All or nothing). Question 1 to 8 Part 2: Enumeration. Question 9 to 13 Part 3: True or false. Question 14 to 20 Part 4: Multiple Choice. Question 21 to 24


Questions and Answers
  • 1. 
    Q1. (Entity: p0031610ahow) - The Auditor sent the report back due for missing Home Office Services Approval Form for Production / Location / Research 1294.15 USD.
  • 2. 
    Q2. Entity (p0094892s3js) – Hi, I am unable to understand the return of this request. I had attached the partner approval on this claim as this was a genuine case but in spite of that, it is returned. Could you please check what would be much easier and faster for this resolution? Report Name: Addendum To:Edmonton Office
  • 3. 
    Q3. (Entity: p00749454jgx) - Hello, I have a newly created report that I am unsure how to deal with, and a little challenged without my computer. I have a credit, roughly $330 for a hotel that overcharged me. I tried to itemize but it seems that my report cannot submit. Can you advise how I should itemize a $330 hotel credit? And how to attach additional receipts? Thank you, Alan
  • 4. 
    Q4. The Auditor rejected the report due to missing receipt for Taxi 101.85 AED on 2020-03-12.
  • 5. 
    Q5. (Entity p0027238zwzn) – Auditor rejected the report due to missing receipt for Hotels & Accommodation for 705.00 GBP on 01/05/2020.
  • 6. 
    Q6. (Entity: p0601695a8la) Hi there. The below expense is one that is due for payment to my personal account and yet I am not seeing it as completed within my bank statements Claim ID 78DD857CE0C94548926F. Could you please help me determine where this payment resides, please? Many thanks, Mike
  • 7. 
    Q7. (Entity: p0002599xbqm – UK) Hi, I am currently creating my expense report for the month of May. I’m not certain what category should be used, I rented a cab and paid for the diesel. Got rejected before for the wrong expense category, don’t want to mess this up now. Can you help what code should use this time? Thank you, Darry
  • 8. 
    Q8. (Entity: p0600980qatc) Concur team – I keep getting these messages back about my expense report: The transaction date for Taxi for 60.00 USD on 02/22/2020 does not match the date on the receipt. Please correct the date and resubmit.
  • 9. 
    Q9. Enumeration. Give the 5 internal types that AS can use in the case description. 
  • 10. 
    Q10. Enumeration. Give 5 elements simplified VAT requirements for UNITED KINGDOM.
  • 11. 
    Q11. Enumeration. Give 4 Client’s (Company) name who want to cc their internal support group in every AS email.
  • 12. 
    Q12. Enumeration. Give 6 types of expenses that do NOT require a receipt (SOP).
  • 13. 
    Q13. Enumeration. What DAVEP stand for?
  • 14. 
    Q14. For combined receipts with the same expense type, at least one of the dates must match with the Line Item. 
    • A. 

      True

    • B. 

      False

  • 15. 
    Q15. For some restaurants, wet towel/tissue is being paid by the customers if used during meal time. End users are not expected to claim this separately. Hence, please accept this together with other meal expense.
    • A. 

      True

    • B. 

      False

  • 16. 
    Q16. If a single receipt contains different expense types and claiming for the total amount (e.g. fuel receipt with food) and end-user failed to itemize, fail for Incorrect Expense Type. Expenses need to be split out to their correct expense types.
    • A. 

      True

    • B. 

      False

  • 17. 
    Q17. For combined receipts with different expenses, answer MULTIPLE EXCEPTIONS. If unavailable, select ‘Incorrect Amount'.
    • A. 

      True

    • B. 

      False

  • 18. 
    Q18. Appzen auto-generated comments should be considered a 3rd party/non-claimant comment. This is acceptable to approve the report.
    • A. 

      True

    • B. 

      False

  • 19. 
    Q19. Booking Confirmation is acceptable even without Proof of Payment but it should contain DAVEP.
    • A. 

      True

    • B. 

      False

  • 20. 
    Q20. For Big three expenses, a handwritten date and/or amount is NOT acceptable.
    • A. 

      True

    • B. 

      False

  • 21. 
    Q21. It is a periodic statement that lists all the purchases, payments and other debits and credits made to the credit card account within the billing cycle.
    • A. 

      Phone bill Statement

    • B. 

      Credit Card statement

    • C. 

      Toll statement

  • 22. 
    Q22. Taxi with no ____ can be accepted.
    • A. 

      Amount

    • B. 

      Date

    • C. 

      Receipt

  • 23. 
    Q23. In Car Rental, this provides a wider variety of commercial-free radio stations and other programming options.
    • A. 

      Satellite Radio

    • B. 

      (GPS) Global Positioning System

    • C. 

      Roadside Assistance

  • 24. 
    Q24. Reports with “___________” status should also be counted as ‘failed’.
    • A. 

      Approved with Exception

    • B. 

      Pending Audit for Review

    • C. 

      Pending Exception Review

  • 25. 
    Q25. In order to know if the report has already been sent back for three times, Auditors need to refer to ______.
    • A. 

      Audit Work Flow

    • B. 

      Audit Workbench

    • C. 

      Audit Trail

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