Wise Owl Techs_d2d Sales Training Assessment

10 Questions | Total Attempts: 43

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Wise Owl Techs_d2d Sales Training Assessment

This is an assessment to ensure comprehension and understanding of the material covered during the direct sales training.


Questions and Answers
  • 1. 
    The current sales process is: Rep goes door-to-door, sells customer, calls customer service, CSR handles order with customer.
    • A. 

      True

    • B. 

      False

  • 2. 
    What items should you have with you prior to starting door-to-door on a property? (select all that apply)
    • A. 

      Property Map or Notebook

    • B. 

      Marketing materials

    • C. 

      Computer

    • D. 

      All of the above

  • 3. 
    When is the best time to be on property?
    • A. 

      First thing in the morning

    • B. 

      Lunch time

    • C. 

      Evening

  • 4. 
    After you knock on a door which of the following should you NOT do:
    • A. 

      Do not look away and waive "hi" when the person approaches the door

    • B. 

      Step back three steps

    • C. 

      Look away and keep looking sideways

  • 5. 
    When gaining rapport with a resident it is important to do which of the following: (Select all that apply)
    • A. 

      Listen more than you talk

    • B. 

      Find something about them you can relate to

    • C. 

      Put them in a package that saves them money

    • D. 

      All of the above

  • 6. 
    When trying to identify the issue behind a residents objection the key is to get the resident talking with open-ended questions (more than a yes/no response).
    • A. 

      True

    • B. 

      False

  • 7. 
    Which sales approach would be recommended when trying to close the sale?
    • A. 

      Assumptive

    • B. 

      Agressive

    • C. 

      Used car salesman

    • D. 

      Apologetic

  • 8. 
    A common mistake in assumptive closing is the tendency to wait for the, "Sign me up," from the resident.
    • A. 

      True

    • B. 

      False

  • 9. 
    Before knocking try to notice something on their property that catches your eye to bring up in conversation.
    • A. 

      True

    • B. 

      False

  • 10. 
    What steps are involved within the sales cycle? (Select all that apply)
    • A. 

      Knocking on lots of doors

    • B. 

      Waiting for a resident to answer and for you to introduce yourself

    • C. 

      Giving the resident your "pitch" on what your trying to sell

    • D. 

      Closing the sale by the resident signing up for service

    • E. 

      All of the above

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