Winndixie Test
6 Questions
| Total Attempts: 153
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This test contains 10 questions to be completed in 20 minutes. Just choose the choice that is correct for you and click on Submit my answer to pass to the next question.
Questions and Answers
- 1.What is an FEM?
- A.
Famous Enterprise Manager
- B.
Field Engineer Man
- C.
Front End Manager
- D.
For Everyones Measure
- 2.Why would you use KEWA?
- A.
Because the supervisors are not available
- B.
To open a ticket
- C.
For any case escalation
- D.
To check and consult how to troubleshoot and address all the issues that might present during a call.
- 3.What is Workbrain ?
- A.
The payroll Managers software
- B.
An item database
- C.
A game
- D.
Helpdesk Portal
- 4.Where are the CC & DD computers located ?
- A.
Back office
- B.
Server room
- C.
Main/Manager office
- D.
Customer Service Desk
- 5.What models of Lexmark printers can we found on the retail environment ?
- A.
4610
- B.
T630 & T640
- C.
9000
- D.
HP 4200 & 4500
- 6.Where can a user find the E-forms ?
- A.
The Self Helpdesk web page
- B.
On the customer service desk
- C.
Login into their webmail account
- D.
There are no eforms on the WD systems
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