Weekly Updates Quiz Week48 For January 9th To January 13th

6 Questions

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Care Quizzes & Trivia

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Questions and Answers
  • 1. 
  • 2. 
    An agent has reached out to Agent Care wanting to upload a photo to the agent’s past sale. How should you advise? (Check all that apply)
    • A. 

      Respond to the agent following our normal SOP: We are unable to upload photos to past sales on behalf of the agent. The agent must contact the homeowner if they wish to have edits made to the past sale.

    • B. 

      Check the agent’s Salesforce record for Premier Agent Direct (PAD) before proceeding.

    • C. 

      If the agent is enrolled in Premier Agent Direct then assign this tick to “Hi-Priority” with the correct issue/sub-issue type and submit the ticket as open.

    • D. 

      If the agent isn’t enrolled in Premier Agent Direct, follow normal SOP: We are unable to upload photos to past sales on behalf of the agent. The agent must contact the homeowner if they wish to have edits made to the past sale.

  • 3. 
    Zillow Group has graduated a second KW Feed. The KW feeds are now KWLS (ID 35) and KW via Local MLS (ID 15050). (Check all that apply to the two KW Feeds)
    • A. 

      Tickets can be sent to MLS ops if information needs verification for Account Feed (15050).

    • B. 

      The direct feed (ID 35) is data provided by KW from the KWLS and the account feed (ID 15050) is an Irvine built feed

    • C. 

      The Direct Feed (35) will trump the Account Feed (15050).

    • D. 

      The Keller Williams via Local MLS feed is a broker account feed that individual KW offices are opted into.

  • 4. 
    There is a new map location feature on Zillow. What is this new feature? (Choose best answer)
    • A. 

      Zillow Group has partnered up with Google Maps and all listings will be now be mapped automatically per Google Maps coordinates information. This alleviates mapping mistakes since Google Maps is highly accurate.

    • B. 

      AC reps can now add the Latitude and Longitude of a listing when remapping a property on Zillow.

    • C. 

      Homeowners and Agents can now add the Latitude and Longitude of a listing when remapping a property on Zillow.

    • D. 

      Only Agents and AC reps can now add the Latitude and Longitude of a listing when remapping a property on Zillow.

  • 5. 
    Trulia will separate listings based on the unique address in the feed. True or False?
    • A. 

      True

    • B. 

      False

  • 6. 
    Zillow Group has graduated a second KW Feed (ID 35) and (ID 15050). Only the Direct Feed (ID 35) will have the logo and ad treatment setup. True or False?
    • A. 

      True

    • B. 

      False