Weekly Recap Quiz #7 (April 15th)

10 Questions | Total Attempts: 96

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Weekly Recap Quiz #7 (April 15th)

Use your weekly recap and your brain to come up with the best possible answer for each question. Good luck!


Questions and Answers
  • 1. 
    Ribbon Flag banners come as a kit with 2 separate components.
    • A. 

      True

    • B. 

      False

  • 2. 
    About how many SKUs will be deeply discounted for the $10 sale?
    • A. 

      800

    • B. 

      2,400

    • C. 

      4,600

    • D. 

      6,800

  • 3. 
    The Evite promotional email that went out last week gives customer's what percentage off of their subtotal?
    • A. 

      10%

    • B. 

      15%

    • C. 

      20%

    • D. 

      25%

  • 4. 
    If the Evite coupon is not working, unfortunately, there is nothing we can do for that customer.
    • A. 

      True

    • B. 

      False

  • 5. 
    What are some questions you can ask to engage your customer more about their event? Choose all that apply.
    • A. 

      What state are you shipping to?

    • B. 

      How old is the birthday boy turning?

    • C. 

      How many guests are you expecting?

    • D. 

      Will your party be indoors or outdoors?

  • 6. 
    The $10 sale items will have a no return policy, especially for customers who have bought a large quantity of items.
    • A. 

      True

    • B. 

      False

  • 7. 
    We will make an exception for return of the $10 sale items for individual customers, so long as they haven't purchased items in a large quantity.
    • A. 

      True

    • B. 

      False

  • 8. 
    You can share your great upsell ideas with the rest of the team through the Weekly Recap.
    • A. 

      True

    • B. 

      False

  • 9. 
    It is not necessary to be engaging with the customer on service calls.
    • A. 

      True

    • B. 

      False

  • 10. 
    Being engaging with the customer can help you, especially with upsell offers.
    • A. 

      True

    • B. 

      False

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