Weekly Recap Quiz #4 (March 25th)

10 Questions | Total Attempts: 104

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Weekly Recap Quiz #4 (March 25th)

Use your weekly recap and your brain to come up with the best possible answer for each question. Good luck!


Questions and Answers
  • 1. 
    Why is it important to get the customer's event date when filling out the Product & Theme Suggestions Form?
  • 2. 
    The new forms that are on the Wiki include all of the following except:
    • A. 

      Special Order Mascots

    • B. 

      Pending

    • C. 

      Cannot Place Order on Web

    • D. 

      Product & Theme Suggestions

    • E. 

      Wholesale

  • 3. 
    If there is a discrepancy in price or product between the website and the catalog, we will always honor what was in the catalog that the customer received (unless specifically told not to).
    • A. 

      True

    • B. 

      False

  • 4. 
    The new form on the Wiki where you can enter in a customer's theme suggestion is called:
    • A. 

      Product Suggestions

    • B. 

      Product & Theme Suggestions

    • C. 

      Theme Suggestions

    • D. 

      Customer Suggestions

  • 5. 
    When signing a customer up for promotional emails, you must collect the following information (check all that apply)
    • A. 

      Customer name

    • B. 

      Customer phone number

    • C. 

      Customer email address

    • D. 

      Customer birthdate

  • 6. 
    Our subscribes/unsubscribes will be handled temporarily by:
  • 7. 
    The Express brand mobile site is currently displaying (in error):
    • A. 

      Kit information and its components

    • B. 

      Banners in basic packs

    • C. 

      ShopRunner

    • D. 

      PayPal

  • 8. 
    If the shopping list appears, when adding items from the a la carte section, you should use the "Add to Cart" button located near the product quantity of the item you want to add.
    • A. 

      True

    • B. 

      False

  • 9. 
    Where does the "Add to Cart" button in the shopping list go if you add 5 or more items to the cart?
    • A. 

      To the top of the page

    • B. 

      To the left of the page

    • C. 

      To the right of the page

    • D. 

      To the bottom of the page

  • 10. 
    Which of the following fields are required information on the Product & Theme Suggestions form? Choose all that apply.
    • A. 

      Customer name

    • B. 

      Customer theme

    • C. 

      Event date

    • D. 

      If they have seen the theme/costume elsewhere

    • E. 

      Customer's contact information

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