True
False
True
False
True
False
If an item is missing
If an item inside was damaged
If wrong item received
If an item is missing a piece
True
False
You can’t be sure you won’t be assisting others customer when they call back you can’t be sure you won’t be assisting others customer when they call back you can’t be sure you won’t be assisting others customer when they call back You can't be sure you won't be assisting others customer when they call back.
You can't be sure you will even be here when they call back.
It is difficult and frustrating for your co-workers who are now
True
False
True
False
Letter A
Letter I
Letter E
Letter O