Weekly Recap Quiz #1 (March 6th)

10 Questions | Total Attempts: 129

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Weekly Recap Quiz #1 (March 6th)

Use your weekly recap and your brain to come up with the best possible answer for each question. Good luck!


Questions and Answers
  • 1. 
    What are the two new disposition codes that have recently been added? Choose 2 answers only.
    • A. 

      Cereal/Promotional item

    • B. 

      Cannot Place Order on the Web

    • C. 

      Invites Not Included Complaint

    • D. 

      Thank Yous Not Included Complaint

    • E. 

      ShopRunner

  • 2. 
    If you cannot find a birthday item when searching from the Celebrate Express home page, what is the most common reason stopping you from finding that item?
    • A. 

      You need to switch to the Birthday Express tab

    • B. 

      The item is not available

    • C. 

      The item is out of stock

    • D. 

      The item is a Pre-Sell item

  • 3. 
    Soon customers will no longer have to uncheck the boxes that come pre-checked on the impulse buy popups for the products that they don't want.
    • A. 

      True

    • B. 

      False

  • 4. 
    What recent changes have been made to the Express brand sites? Check all that apply.
    • A. 

      Required fields on the checkout page have a red asterisk

    • B. 

      More pictures have been added

    • C. 

      The Add To Cart buttons are all the same shade of green

    • D. 

      The Progress Bar of the order process has dots showing login, billing, shipping, payment, and success

  • 5. 
    Where can you find the Weekly Recaps on the Wiki?
    • A. 

      The Weekly Recaps are not on the Wiki

    • B. 

      On the main page

    • C. 

      In the Year Round Training Library located along the left side navigation

    • D. 

      Under the CS Wiki Library Table of Contents

  • 6. 
    Customers can now place orders for text only banners that come included in party packs on their mobile devices.
    • A. 

      True

    • B. 

      False

  • 7. 
    Canada Post Return labels now cost the customer:
    • A. 

      $10

    • B. 

      $11

    • C. 

      $12

    • D. 

      $13

  • 8. 
    You are on the shopping cart page placing an order with a customer. You ask them if they have any coupons or promotional offers. They say, "No." You should:
    • A. 

      Offer them a 10% discount as a courtesy

    • B. 

      Continue on, asking them if they will be shipping within the U.S.

  • 9. 
    ShopRunner is not available as a shipping option on the mobile sites.
    • A. 

      True

    • B. 

      False

  • 10. 
    Customers shopping on BuyCostumes can use ShopRunner as a shipping option.
    • A. 

      True

    • B. 

      False

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