Weekly Quiz For Inbound Team

10 Questions | Total Attempts: 39

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Team Quizzes & Trivia

Questions and Answers
  • 1. 
    What would be the amount of ship back charges when customer has returned an article on his own in case of ODA location  ?
    • A. 

      100

    • B. 

      150

    • C. 

      200

  • 2. 
    What will be the minimum denomination required to avail the Promo code in Mobile Recharge/DTH recharge?
    • A. 

      10

    • B. 

      100

    • C. 

      150

    • D. 

      200

  • 3. 
    What are the denominations available for Ycard?
    • A. 

      200, 1000, 2000

    • B. 

      100, 500, 1000

    • C. 

      300, 1000, 2000

  • 4. 
    What is the validity of Yebhi passport?
    • A. 

      1st January

    • B. 

      31st December

    • C. 

      11th November

  • 5. 
    What would be the mode of payment while making payment at [email protected] ?
    • A. 

      Navratana points

    • B. 

      Airtel Points

    • C. 

      Gift Voucher

    • D. 

      Promo codes

    • E. 

      All of the above

  • 6. 
    An order is cancelled and customer wants to get the Gift Voucher used on that order to be reissued. What will be the disposition?
    • A. 

      Order status - to be dispatched - Order verification

    • B. 

      Order status - to be verified - Order verification

    • C. 

      Refund Exchange - Refund - Refunds

  • 7. 
    Customer wants to return 5 articles out of 10 , order placed by the same account , so how many CRO will be Created ?
    • A. 

      4

    • B. 

      2

    • C. 

      3

    • D. 

      1

  • 8. 
    Customer wants to return 5 articles from multiple accounts, so how many CRO will be created?
    • A. 

      5

    • B. 

      4

    • C. 

      3

    • D. 

      1

  • 9. 
    NEFT Stands for________
    • A. 

      National Equipment Frequency Transfer

    • B. 

      Nation Electrical Frequent Transmission

    • C. 

      National Electronic Fund Transfer

  • 10. 
    What are the all Mandate Details is required , when customer called up for updating the Transaction detail , In case he deposit Cheque in bank ?
    • A. 

      Cheque No /Cheque Amount /Date of Deposit/Details of Bank and Branch

    • B. 

      Cheque No /Cheque Amount /Date of Deposit

    • C. 

      Cheque Amount /Date of Deposit/Details of Bank and Branch

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