Weekly Quiz For Inbound Team

10 Questions | By Nitinnarang79 | Updated: Mar 20, 2022 | Attempts: 39

Questions

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Questions and Answers

1.

What would be the amount of ship back charges when customer has returned an article on his own in case of ODA location ?
- A.
  
  100
- B.
  
  150
- C.
  
  200
Correct Answer
B. 150
2.

What will be the minimum denomination required to avail the Promo code in Mobile Recharge/DTH recharge?
- A.
  
  10
- B.
  
  100
- C.
  
  150
- D.
  
  200
Correct Answer
D. 200
3.

What are the denominations available for Ycard?
- A.
  
  200, 1000, 2000
- B.
  
  100, 500, 1000
- C.
  
  300, 1000, 2000
Correct Answer
B. 100, 500, 1000
4.

What is the validity of Yebhi passport?
- A.
  
  1st January
- B.
  
  31st December
- C.
  
  11th November
Correct Answer
B. 31st December
5.

What would be the mode of payment while making payment at [email protected] ?
- A.
  
  Navratana points
- B.
  
  Airtel Points
- C.
  
  Gift Voucher
- D.
  
  Promo codes
- E.
  
  All of the above
Correct Answer
A. Navratana points
6.

An order is cancelled and customer wants to get the Gift Voucher used on that order to be reissued. What will be the disposition?
- A.
  
  Order status - to be dispatched - Order verification
- B.
  
  Order status - to be verified - Order verification
- C.
  
  Refund Exchange - Refund - Refunds
Correct Answer
B. Order status - to be verified - Order verification
7.

Customer wants to return 5 articles out of 10 , order placed by the same account , so how many CRO will be Created ?
- A.
  
  4
- B.
  
  2
- C.
  
  3
- D.
  
  1
Correct Answer
D. 1
8.

Customer wants to return 5 articles from multiple accounts, so how many CRO will be created?
- A.
  
  5
- B.
  
  4
- C.
  
  3
- D.
  
  1
Correct Answer
A. 5
9.

NEFT Stands for________
- A.
  
  National Equipment Frequency Transfer
- B.
  
  Nation Electrical Frequent Transmission
- C.
  
  National Electronic Fund Transfer
Correct Answer
C. National Electronic Fund Transfer
10.

What are the all Mandate Details is required , when customer called up for updating the Transaction detail , In case he deposit Cheque in bank ?
- A.
  
  Cheque No /Cheque Amount /Date of Deposit/Details of Bank and Branch
- B.
  
  Cheque No /Cheque Amount /Date of Deposit
- C.
  
  Cheque Amount /Date of Deposit/Details of Bank and Branch
Correct Answer
A. Cheque No /Cheque Amount /Date of Deposit/Details of Bank and Branch

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Current Version
Mar 20, 2022

Quiz Edited by
ProProfs Editorial Team
Aug 11, 2012

Quiz Created by
Nitinnarang79

Weekly Quiz For Inbound Team

What would be the amount of ship back charges when customer has returned an article on his own in case of ODA location ?

What will be the minimum denomination required to avail the Promo code in Mobile Recharge/DTH recharge?

What are the denominations available for Ycard?

What is the validity of Yebhi passport?

What would be the mode of payment while making payment at [email protected] ?

An order is cancelled and customer wants to get the Gift Voucher used on that order to be reissued. What will be the disposition?

Customer wants to return 5 articles out of 10 , order placed by the same account , so how many CRO will be Created ?

Customer wants to return 5 articles from multiple accounts, so how many CRO will be created?

NEFT Stands for________

What are the all Mandate Details is required , when customer called up for updating the Transaction detail , In case he deposit Cheque in bank ?