Week 3 Evaluation 1
Week 3 Evaluation 1.
DST W3, E1.
- 1.
If the browser is rejecting cookies in Internet Explorer, what could be the probable cause?
- A.
There is old stored data in the browser’s cache and cookies are blocking the new cookie.
- B.
The browser was set to block cookies.
- C.
There is a third party program or hardware that blocks cookies (i.e. Firewall, Virus Scanner, Ad Blocker, etc.).
- D.
All of the above
Correct Answer
D. All of the above -
- 2.
Once a member is confirmed, what can he/she immediately do on eBay?
- A.
Buy & Sell
- B.
Buy
- C.
Sell
- D.
Buy & Sell items lower than $10
Correct Answer
B. Buy -
- 3.
At least how much does the card need to have as available credit when using it to register a Seller’s Account?
- A.
$ 0.50
- B.
$ 1.00
- C.
$ 5.00
- D.
$ 10.00
Correct Answer
B. $ 1.00 -
- 4.
If there is a problem with the ZIP code, where can the member and CSR proactively check if it is the correct one used?
- A.
CSI
- B.
USPS
- C.
ZIP Checker
- D.
ZIPper
Correct Answer
B. USPS -
- 5.
If a member is going on military service and his/her address is changing, it is a good idea to update his/her contact information while serving in the military. Which is the subject key for this particular topic?
- A.
Ad.reg.mil
- B.
Regi.add.mil
- C.
Mil.ad.reg
- D.
Change.mil.ad
Correct Answer
A. Ad.reg.mil -
- 6.
ID Verify can be used to create a new (first time to register) eBay account.
- A.
True
- B.
False
Correct Answer
B. False -
- 7.
Which of the following statements is false?
- A.
For 40 days, a changed User ID icon is placed next to the User ID.
- B.
For 30 days, members can’t sign in using the old or new User ID.
- C.
You have the option of changing a User ID more than once every 15 days.
- D.
None of the above
- E.
All of the above
Correct Answer
E. All of the above -
- 8.
Which of the following statements is true?
- A.
When changing email addresses, all members will be required to submit a credit/debit card.
- B.
Both the emails sent to the new and old email addresses will have the confirmation number that’s needed to complete the change.
- C.
It’s ok to use an email address that is currently in use on the site for a new one.
- D.
None of the above
- E.
All of the above
Correct Answer
D. None of the above -
- 9.
To provide excellent and unparalleled customer service, it is sometimes okay to complete the registration process for a member. This is going the extra mile.
- A.
True
- B.
False
Correct Answer
B. False -
- 10.
What do you call the graphic-format numerical code that will be required for sign-in when failed log-in attempts become suspicious or if signing in from a different IP address?
- A.
BOT Blocker
- B.
HackProof
- C.
HackSafe
- D.
Account Guard
Correct Answer
A. BOT Blocker -
- 11.
Borge Houston sets up a new email address with hotmail ([email protected]). As he tried to open an eBay account, the eBay site tells him that he is already registered. How can that be?
- A.
EBay.com only accepts accredited email service providers such as yahoo.com and gmail.com. Hotmail is never accepted on eBay.
- B.
This is a case of a recycled email address. Another person may have previously registered with Borge’s email on eBay, however that person’s account in hotmail has already expired or has become inactive.
- C.
The eBay system is busted. People with the last name Houston are prevented from registering on eBay.
- D.
Mr. Houston is registered on a competitor site such as Amazon.com (Issue 5667), and he needs to deactivate his membership with Amazon to be able to register on eBay. This is a way of preventing scouting members.
- E.
Both B & D
Correct Answer
B. This is a case of a recycled email address. Another person may have previously registered with Borge’s email on eBay, however that person’s account in hotmail has already expired or has become inactive. -
- 12.
Using eBay Picture Services, the member experiences seeing blurry images. What could be the problem?
- A.
The member is using AOL.
- B.
The member is using Zone Alarm Pro.
- C.
The member is using a system network firewall that affects the image quality.
- D.
The member is using an invalid file format.
Correct Answer
A. The member is using AOL. -
- 13.
Customer retention is important to eBay.
- A.
True
- B.
False
Correct Answer
A. True -
- 14.
What does the FS001 EPS error mean?
- A.
File size of the picture is too large for the basic loader to upload.
- B.
Zone Alarm Pro is stripping headers from the upload process.
- C.
There is an invalid file format problem used with Enhanced Services.
- D.
The user selects SuperSize but no images have been loaded into the boxes.
Correct Answer
A. File size of the picture is too large for the basic loader to upload. -
- 15.
If a member passes verification and you tried sending the temporary password to their email address, however, they didn’t receive the email after 2 minutes, which KB Article would be an appropriate resource to the problem?
- A.
5645
- B.
7553
- C.
9854
- D.
6755
Correct Answer
B. 7553 -
Quiz Review Timeline +
Our quizzes are rigorously reviewed, monitored and continuously updated by our expert board to maintain accuracy, relevance, and timeliness.
-
Current Version
-
Mar 21, 2022Quiz Edited by
ProProfs Editorial Team -
Oct 06, 2009Quiz Created by
Epebay
- Calculus Quizzes
- Data Handling Quizzes
- Decimal Quizzes
- Discrete Mathematics Quizzes
- Equation Quizzes
- Fraction Quizzes
- Function Quizzes
- Geometry Quizzes
- Graph Quizzes
- Measurement Quizzes
- Multiplication Quizzes
- Number Quizzes
- Percentage Quizzes
- Place Value Quizzes
- Probability Quizzes
- Problem Solving Quizzes
- Ratio Quizzes
- Shape Quizzes
- Statistics Quizzes
- Trigonometry Quizzes
Back to top