Week 2 Evaluation 2

15 Questions | Total Attempts: 32

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Evaluation Quizzes & Trivia

Week 2 Eval 2. DST W2E2.


Questions and Answers
  • 1. 
    What does ACH stand for?
    • A. 

      Automated Clearing House

    • B. 

      Automatic Clearance Home

    • C. 

      Automated Clearance House

    • D. 

      Automated Clearing Home

  • 2. 
    What is the default source of funding options if the customer has a confirmed bank account and registered credit card?
    • A. 

      PayPal balance

    • B. 

      IACH

    • C. 

      MoneyBond

    • D. 

      ECheck

  • 3. 
    What gives us a detailed history of fees, payments, credits and refunds on a sellers account?
    • A. 

      View Account Status

    • B. 

      Seller Dashboard

    • C. 

      Billing Hub

    • D. 

      E-Invoice

  • 4. 
    What is the final value fee for a store item that sold for $23.21?
    • A. 

      $2.03

    • B. 

      $2.19

    • C. 

      $2.79

    • D. 

      No Fee

  • 5. 
    This is when and where our system calculates what a member owes.
    • A. 

      Invoice Generation (IGEN)

    • B. 

      Billing Invoice Process (BIP)

    • C. 

      Direct Pay Processing

    • D. 

      Credit Card Processing

    • E. 

      Both B and D

  • 6. 
    The two VAS pink boxes are for internal use only. Members cannot see them.
    • A. 

      True

    • B. 

      False

  • 7. 
    Which tool shows a relist history for any item?
    • A. 

      Relist History and Credit Occurrence

    • B. 

      Relist Occurrence and Credit Status

    • C. 

      Credit Searching System for Relist

    • D. 

      Relist Occurrence and Credit System

    • E. 

      Relist Occurrence and Credit Search

  • 8. 
    This type of PayPal account is for members who will have a high transaction volume, need to accept credit card payments, or would like access to our special features not offered with Personal accounts.
    • A. 

      Premier

    • B. 

      Business

    • C. 

      Anchor

    • D. 

      Premium

    • E. 

      Basic

  • 9. 
    As a Store seller, you can earn a Store Referral Credit and save 55% off Final Value Fees for Store Inventory listings when you drive traffic to your Store.
    • A. 

      True

    • B. 

      False

  • 10. 
    How does a seller offer $2000 PBP on their listings on eBay?
    • A. 

      Seller has a Business or Premier PayPal account.

    • B. 

      Seller’s eBay feedback rating is at least 50.

    • C. 

      Seller’s positive feedback percentage is at least 98%.

    • D. 

      All of the above

    • E. 

      None of the above

  • 11. 
    Which of the following will qualify you to open a Seller’s account?
    • A. 

      PayPal account on file.

    • B. 

      Credit card on file.

    • C. 

      Bank account on file.

    • D. 

      All of the above

  • 12. 
    Which type of check verifies the card number and expiry date as well as checks to see if the  card is able to accept charges?
    • A. 

      ID Verify Process

    • B. 

      CVV2 / CVN check

    • C. 

      $1.00 Authorization check

    • D. 

      Address verification check (AVS)

  • 13. 
    Intangible items such as software downloads, services or quasi-cash qualify for PBP coverage.
    • A. 

      True

    • B. 

      False

  • 14. 
    Which of the following is not a section of the View Account Status (VAS) page (CSR View)?
    • A. 

      Account Summary

    • B. 

      Pink boxes

    • C. 

      Account Activity

    • D. 

      None of the above

  • 15. 
    Seller Protection covers:
    • A. 

      Credit card chargebacks from fraudulent card use

    • B. 

      Credit card chargebacks for false claims of non-delivery

    • C. 

      Buyer complaints for false claims of non-delivery

    • D. 

      All of the above

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