Travel Support Usd Final 03.04.13

41 Questions | Total Attempts: 54

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Travel Quizzes & Trivia

Master Travel USD Final updated 1. 18. 13


Questions and Answers
  • 1. 
    As an Administrator, what are the 2 paths to view the user's profile without becoming an assistant?  
    • A. 

      Admin > Company Admin > User Admin > Search for the user > Click on the pencil and paper icon on the right side under the PROFILE column and Travel > Concur XA > Enter user’s login and click GO > Click on Profile

    • B. 

      Admin > Company Admin > User Admin > Search for the user > Click on user’s link from the left side Last/First column and Admin > Company Admin > User Admin > Search for the user > Click on the pencil and paper icon on the right side under the PROFILE column

    • C. 

      Admin > Company Admin > User Admin > Search for the user > Click on user’s link from the left side Last/First column and Travel > Concur XA > Enter user’s login and click GO > Click on Profile

    • D. 

      Admin > Company Admin > User Admin > Search for the user > Click on user’s link from the left side Last/First column and Travel > Concur XA > Enter user’s login and click GO > Click on Profile > Click on View Reservation System Profile

  • 2. 
    Where and what is the path to a contracted rate for a preferred vendor?  
    • A. 

      Preferred vendors are added under Discounts. Admin > Travel System Admin > Locate the company > Click the Plus Sign > Click Discounts > Add Discount.

    • B. 

      Preferred vendors are added under Lanes. Admin > Company Admin > Travel Administration > Manage Lanes Discounts > Choose the Company Travel Config > Add Lane.

    • C. 

      Preferred vendors are added under Discounts. Admin > Travel System Admin > Manage Corporate Discounts > Choose the Company Name and Travel Config > Add Discount.

    • D. 

      A and C

  • 3. 
    Where is the Default Search Window setting reflected on the Travel Home Search Page?
  • 4. 
    If a user travels to the same locations repeatedly, what option will speed up their booking process?
    • A. 

      Cloning a Trip

    • B. 

      Sharing a Trip

    • C. 

      Travel Templates

    • D. 

      Self-Assigning Assistants

  • 5. 
    What are the steps for a user to add their car frequent program number to their profile?  (Other frequent programs names are mileage plus, frequent guest, frequent traveler.)
  • 6. 
    What 2 Travel Config settings allow or activate the ability for a user to book Government Hotel rates? 
  • 7. 
    What and where is the setting that allows a user to place a reservation on hold?
  • 8. 
    What and where is the setting that allows a user to change who approves trips that require approval while they are on vacation? 
  • 9. 
    What are the 3 colors present in Concur Travel that reflects travel policy and the approval process?
    • A. 

      Yellow, Purple, Red

    • B. 

      Green, Blue, Red

    • C. 

      Green, Yellow, Red

    • D. 

      Red, Orange, Green

  • 10. 
    List 3 statuses for a Concur Travel reservation? 
  • 11. 
    What are the 2 NON-PERMISSION based ways to be assigned to a user to assist them with their travel arrangements? (these ways will not notify the user of this action)
  • 12. 
    What are the specific steps to validate a user’s rule class?
    • A. 

      Admin > Company Admin > User Admin > Search for the user > Click on user’s link from the left side Last/First column > Rule Class

    • B. 

      Travel > Concur XA > Enter user’s login and click GO > Click on Profile > Rule Class

    • C. 

      Admin > Travel System Admin > Locate the company > Click Travel Config > Rule Class Options > Rule Class Label

    • D. 

      A and B

  • 13. 
    What are the specific steps to match the Concur Admin login’s rule class to the user?
  • 14. 
    What are the steps to use Concur XA to view a user’s profile?
  • 15. 
    What can a user do to search for more than one airport to fly out of or into when doing an air search?
  • 16. 
    What can be used to prevent an entire vendor/company from ever being displayed to a user, and what is the path to it?
  • 17. 
    What is a Direct Connect?
  • 18. 
    What is a Guaranteed Ticketing Carrier?
    • A. 

      The carrier guarantees the fare even if it increases prior to ticketing.

    • B. 

      An instant purchase or Direct Connect carrier.

    • C. 

      A carrier that doesn’t allow electronic ticketing.

    • D. 

      The carrier guarantees the fare prior to ticketing only if the trip was previously placed on hold.

  • 19. 
    Where and what is the setting to allow a user to control whether a Confirmation email is sent to them after they complete their reservation?
  • 20. 
    What are Security Keys used in conjunction with?
    • A. 

      Single Sign On

    • B. 

      SSO

    • C. 

      Meeting Center

    • D. 

      All of the above

  • 21. 
    What is the default class of service for Concur Travel?
  • 22. 
    What is the difference between an online booking and an offline booking?
  • 23. 
    What is the difference between Require Approval (Active) and Require Passive Approval?
  • 24. 
    What is the path to determine if a company uses a Corporate Ghost Card?
  • 25. 
    What is the path to determine what car types (sizes) will be offered to a user during the car booking process?
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