1.
The accomplishing of the goals of an organization through the effective use of people and other resources is
A. 
B. 
C. 
D. 
2.
The receiver's response to a sender's message is called
A. 
B. 
C. 
D. 
3.
People to whom money is owed are called:
A. 
B. 
C. 
D. 
4.
Deciding how plans can most effectively be accomplished and arranging resources to complete work is
A. 
B. 
C. 
D. 
5.
A program that allows users to navigate and view Web pages is called a/an:
A. 
B. 
C. 
D. 
6.
Products produced here in the United States are called
A. 
B. 
C. 
D. 
7.
Which of the following leadership styles practices close supervision
A. 
B. 
C. 
D. 
8.
What leadership style would be most appropriate for employees who share in decision-making?
A. 
B. 
C. 
D. 
9.
Which promotes an effective meeting?
A. 
Decisions are made by one person
B. 
An agenda is prepared and distributed before meeting begins
C. 
The meeting starts 10 minutes after scheduled start time.
D. 
Side conversations are encouraged
10.
Since preparing for the arts festival involved completing numerous tasks and the deadline was in two weeks, the coordinator needed which essential personal trait?
A. 
B. 
C. 
D. 
11.
On her first day as a department head, Erin established and “open door” policy to encourage employees to come in and talk comfortably. This describes which factor that facilitates successful teamwork?
A. 
B. 
C. 
D. 
12.
Twice a year, an account representative meets with their manager to assess their individual accomplishments. This describes which factor that facilitates successful teamwork?
A. 
Establishing assertiveness
B. 
Delegating responsibility
C. 
D. 
13.
The new department head had two important projects that needed to be finished for clients by this Friday. He quickly split the work between two teams and assigned a list of tasks for them to complete. This describes which factor that facilitates successful teamwork?
A. 
B. 
C. 
Delegating responsibility
D. 
14.
Ken opened his marketing consultant business in a rapidly growing community. His long-term plans included increasing client billings 30% within five years. Ken is exhibiting which personal trait?
A. 
B. 
C. 
D. 
15.
Wes is a very successful account representative for the Carolina Hurricanes. He is very motivated and takes on additional responsibility without being asked. These described traits are part of:
A. 
B. 
C. 
D. 
16.
Jon learned to stand up for his ideas at the creative team brainstorming sessions. Which personal trait had Jon developed?
A. 
B. 
C. 
D. 
17.
Yokely’s Construction Company chose Home Depot as its supplier for lumber and other building materials. Under which marketing function is this activity classified?
A. 
B. 
C. 
Marketing information management
D. 
Product/service management
18.
Coca-Cola test marketed New Coke by conducting taste testing in focus groups. What marketing function did they implement?
A. 
Marketing management information
B. 
C. 
D. 
19.
A product’s marketing mix consists of:
A. 
Promotion, psychographics, price, and place
B. 
Product, profile, price, and promotion
C. 
Positioning, product, price, and promotion
D. 
Product, price, promotion, and place
20.
The Civil Rights Act of 1964 forbids discrimination in employment on the basis of
A. 
B. 
C. 
D. 
21.
The Equal Employment Opportunity Commission protects applicants and employees against workplace discrimination. This organization enforces:
A. 
B. 
C. 
D. 
22.
Dodge Packing has just created a website that will allow customers to order products online. This is an example of a business using:
A. 
B. 
C. 
D. 
23.
On an application, what should you put in a blank you have no answer for?
A. 
B. 
C. 
D. 
24.
What is a form prepared by a business sent to another business to order items or services?
A. 
B. 
C. 
D. 
25.
1 page summary of your abilities and experiences
A. 
B. 
C. 
D.