1. Understanding Connections Academy/Contact Center Policies And Procedures Quiz

1. Understanding Connections Academy/Contact Center Policies and Procedures Quiz

20 Questions

60 Minutes

This quiz is to test your comprehension of the structure and general operations of Connections Education and the specific requirements of STS Agents working in the Contact Center.

IMPORTANT: Checking more than the indicated number of boxes in select questions will result in 0 (zero) points for the entire question.

.quizstartForms{ display:none;} #errormsg{ display:block;} #errorInfoDiv{ display:block;}

You don't have javascript enabled. Please enable it to proceed.

First Name

Last Name