Umdf Mito Group Leader Quiz - A Training Tool

11 Questions | Total Attempts: 35

SettingsSettingsSettings
Leader Quizzes & Trivia

This quiz is designed to help UMDF Mito Group Support Leaders know what their role is and to give guidance on how they should fulfill it. As part of your training, the answers to this quiz are provided at the end of each question on-line or at the end of the document if completing a hard copy off-line (hard copy format is available upon request).


Questions and Answers
  • 1. 
    Which of the following is NOT an appropiate outgoing email signature for an UMDF Mito Group Leader to use when responding to emails from patients regarding the UMDF?
    • A. 

      Jane Smith, UMDF Toledo Area Mito Group Leader

    • B. 

      Jane Smith, RN, PhD, United Mitochondrial Disease Foundation Mito Group Leader

    • C. 

      Jane Smith, UMDF Toledo Area Mito Group Leader and mother to two children with MELAS- Michael- age 8 and Lola- age 4.

    • D. 

      Jane Smith UMDF Toledo Area Mito Group Leader, Paper salesman for Dunder-Mifflin, and Metabolic Disorder Board Member

  • 2. 
    UMDF Mito Group Leaders can offer all of the following types of advice and support, EXCEPT for:
    • A. 

      Names and contact information for local physicians and resources

    • B. 

      A sympathetic ear

    • C. 

      Medical Expert Advice on treatments that a parent or patient should try

    • D. 

      Basic information and literature about mitochondrial disease

  • 3. 
    If someone contacts you who has never contacted the UMDF, how should you make sure that they are connected with the UMDF national office and added to the Mito Group mailing list.
    • A. 

      Pass along their contact information to the UMDF

    • B. 

      Tell them to contact the UMDF

    • C. 

      They don't really need to be connected with UMDF

    • D. 

      Mail them a letter containing the UMDF's phone number

  • 4. 
    If a difficult person calls you or if as a Mito Group Leader, you are asked questions that you feel that you are unable to answer, you should:
    • A. 

      Stay on the phone with the person for as long as possible, even it it means being on the phone all night

    • B. 

      Politely refer them to the UMDF national office at 1-888-317-UMDF or ask for their phone number and have a UMDF staff member call them back

    • C. 

      Yell at them and then hang up

    • D. 

      Resign form your role as a UMDF mito group leader and change your phone number.

  • 5. 
    At a minimum, each UMDF Mito group is expected to:
    • A. 

      Raise $1 million for research annually

    • B. 

      Provide updates to national on local UMDF activities – either through email, quarterly reporting, or participating in conference calls. Participate in one or both of the following: respond to inquiries from local individuals and conduct one or more UMDF activities per year.

    • C. 

      Quit his/her job to focus exclusively on the UMDF

    • D. 

      Do nothing

  • 6. 
    If you or your child experiences a health or personal crisis and you are temporarily unable to respond to calls and emails on behalf of the UMDF or complete an activity that you had planned, what should you do?
    • A. 

      Keep responding to inquiries anyway or hold the meeting regardless. No excuses.

    • B. 

      Just ignore all calls and emails. They’ll stop eventually. If you don’t show up for an activity you planned, they’ll figure it out and go home.

    • C. 

      Call or email the UMDF and let us know so we can temporarily remove your contact information from our website OR postpone/cancel your activity on your behalf.

    • D. 

      Ask your mom to answer all calls OR run the activity planned.

  • 7. 
    Before sending out any letters, meeting notices or event invitations that include the UMDF name, you should:
    • A. 

      Buy really expensive paper to print them on

    • B. 

      Contact UMDF to see if they can assist with your planned mailing and email a copy them a copy of the flyer, letter or invitation to review.

    • C. 

      Do nothing, Just go ahead and send it.

  • 8. 
    As a Mito Group Leader, people may be sharing personal information with you including health problems, addresses and phone numbers. If you have this information you should:
    • A. 

      Treat it as confidential and not share it with anyone other than the UMDF or use it for any purpose other than UMDF activities

    • B. 

      Sell it to the highest bidder

    • C. 

      Distribute it to local organizations that you think may be able to help

    • D. 

      Submit it for inclusion in the UMDF newsletter

  • 9. 
    Which of the following is an appropiate way to greet a new contact, a fellow member, or anyone else with whom you communicate on behalf of the UMDF?
    • A. 

      Hey, baby!

    • B. 

      How's it going, sweetie?

    • C. 

      Hi, How are you?

    • D. 

      Hello, gorgeous!

  • 10. 
    As a Mito Group Leader, you are not required to meet with UMDF members, but you can do so if you choose to.  Which of the following are the safety guidlines when meeting a fellow member?
    • A. 

      Invite them over to your home for food and drinks

    • B. 

      Meet in a public place and bring along a friend or fellow UMDF member

    • C. 

      Get directions and visit them at their home

  • 11. 
    Which of the following are events that you can participate in as an UMDF Mito Group Leader?
    • A. 

      Fundraisers

    • B. 

      Awareness activities (presentations as schools, churches, social clubs, city council meetings, etc.)

    • C. 

      Formal or informal meetings with affected families in your area.

    • D. 

      Promoting national advocacy efforts

    • E. 

      All of the above

Back to Top Back to top