True
False
Never. You can not refuse to pick up a passanger who is in a wheel chair.
If the passanger is over weight and you think he is too big to get into the back seat.
If the passanger can not get in and out of the taxi with out your physical assistance.
If you are in a hurry .
If the passanger gives you permission to lift their legs into the cab.
Never. You might hurt themor touch them the wrong way.
If the passanger asks you to help them put on their seat belt.
If the passanger has difficulty speaking and you don't understand where they want to go.
If the passanger is using a motorized wheel chair.
If the wheel chair is an older model that requires assembly.
When you tell the passanger the door is 2 feet to the left and three steps forward.
When you hold the passangers elbow and carefully guide them to the door.
When the passanger holds your elbow while you guide them.
When you tell the customer to take their time and be careful.
When your passanger is blind and has several bags.
If the disabled passanger asks you walk them to the chair.
Never. It's against the law to enter a passangers home.
You should not enter a passangers home.
True
False
If the passanger is drunk and has fallen asleep in the cab.
If the passanger can't hear and you need to get their attention.
When the disabled passanger gives you permission to get money out of their pocket.
True
False
Grab the passangers hand and tell them you are there to pick them up.
You should tell the passanger your name.
You should identify yourself as well as every person who is with you.
True
False
They are crippled.
They are handicapped.
They are confined to a wheel chair.
They are a wheel chair user.
Non of the above
True
False
True
False
The ADA - Americans with Disabilities Act
The FTA - Federal Transit Administration
The RTA - Regional Transit Authority.
The CTA - Chicago Transit Authority
The Mobility Direct Program
When the disabled passanger asks you to.
When the passanger has no arms.
When the disabled passanger is elderly.
Don't do it.
When it's the Sunrise Quickie Pediatric Wheel chair model 9000 for
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