Troubleshooting Network Protocols & Services

4 Questions | Total Attempts: 80

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Troubleshooting Quizzes & Trivia

Practice Questions Network - work in progress


Questions and Answers
  • 1. 
    You are a DST for a small college that has 20 workstations running Windows XP Professional. One of the evening instructors calls and says he is having problems using his modem to dial into the remote access server located at the university. What should be the first thing you ask the teacher to check?
    • A. 

      The Network Properties Configuration dialog box

    • B. 

      TCP/IP configuration

    • C. 

      Telephone cable connections

    • D. 

      The RAS (remote access server) IP address

  • 2. 
    You are a DST for a small Internet service provider (ISP). A user calls and asks how to connect his home business to the Internet. He has been using a digital subscriber line (DSL) for one of the computers, but he now wants the other two computers to have Internet connectivity. The user said that he made some changes to the router’s configuration, and now none of the computers can connect to the Internet. You have the user check the IP addresses on all the interfaces, and he tells you that they are 192.168.0.1, 192.168.0.2, 192.168.0.3 for the three workstation interfaces and that the router’s external interface has the IP address 192.168.0.100. What is the problem?
    • A. 

      The internal IP addresses are illegal.

    • B. 

      The external IP address must be 255.255.255.0.

    • C. 

      192.168.0.1 is reserved for default gateway addresses.

    • D. 

      The external interface should be assigned a public IP address.

  • 3. 
    You are a DST for a small computer security company, and you support 10 investigators who all have laptop computers running Windows XP Professional. One of the investigators wants you to help her configure a new modem that she just purchased to connect to the Internet. The office telephone system requires a caller to dial the number 9 to get an outside line. How should you configure the modem to dial 9 before dialing the telephone number of the workstation that she is connecting to?
    • A. 

      Enter the number 9 followed by a semicolon in the Phone Number To Dial of the New Connection Wizard dialog box (for example, 9;555-1212).

    • B. 

      Enter the number 9 in the To Access An Outside Line For Local Calls, Dial: section of the General tab of the New Location dialog box.

    • C. 

      Enter the number 9 followed by a dash in the Phone Number To Dial of the New Connection Wizard dialog box (for example, 9-555-1212).

    • D. 

      The modem will autodetect the number to dial for an outside line.

  • 4. 
    You are a DST for a large florist business that supports 25 workstations running Windows XP Professional. The company uses a DHCP server for its TCP/IP configuration. You receive a telephone call from the network administrator asking you to configure a new workstation that has been added. What must you configure on the new workstation running Windows XP Professional?
    • A. 

      IP address only.

    • B. 

      IP address and subnet mask.

    • C. 

      IP address, subnet mask, and default gateway.

    • D. 

      Nothing. The DHCP server will assign the necessary parameters.