Travel Aug Final - 9/5

54 Questions | By CSReadiness | Last updated: Feb 22, 2013 | Total Attempts: 42

Questions

Settings

Travel April 2010 Final

Questions and Answers

1.

Where does Concur Travel store all of the hotels searched during a hotel search, and what is the Support path to that area?
2.

When looking for Profile and PNR/Finishing templates, where would you look to determine which company you should use in the Company box to access the individual template?
3.

What option determins how the air results are displayed to the user for a Shop by Schedule and Flex Faring?
4.

What is the path to find the person used for Log Out and Back in as?
5.

What what is the individual setting, as well as the 2 specific turn on options/settings, which allow a user to automatically reserve a car reservation?
6.

What tool in RightNow should be used every time to assist Client Support in answering the client's concern?
7.

What tool can be used to update multiple users’ profile information at one time, and what is the path to that tool?
8.

What tool can be used to test which rules are being triggered on a site, and what is the path to that tool?
9.

What tool can be used to see the XML details of an itinerary, and what is the path to that tool?
10.

What tool can be used to look up which company a user belongs to, or is associated with?
11.

What tool can be used to display the Concur history of a reservation, and what is the path to that tool?
12.

What permission allows an admin/travel assistant to book travel for a non-profiled user?
13.

What option allows a candidate/applicant/interviewee to not be asked their birthday?
14.

What is the setting and turn on that allows a user to choose to receive refundable airfares as an option, and what is the path to that setting?
15.

What is the setting and path to turn on Air E-Receipts?
16.

What is the secondary error source that is only available to Concur employees, and what is the URL and/or path?
17.

What is the path to update the opening page Company Notes text?
18.

What is the path to review which Profile, and Finishing Template is attached to the Travel Config, name both?
19.

What is the path to mass expire a password for an individual travel configuration?
20.

What is the path to determine what the default naming convention that a company uses for GDS profile creation?
21.

What is the path to determine what GDS a company is using?
22.

What is the path to determine the User Level/Second Level/Personal information for the GDS Profile Name?
23.

What is the path to determine the First Level/Company Star/Bar information for a company?
24.

What is the path to determine if a company is using XML Profile Sync?
25.

What is the path to adjust the cancel settings in Concur Travel?

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