How much is international shipping for materials and tests? (Remember, we can only do one-way international shipping!)

It depends on where it’s going

Who would you go talk to if you had questions about a student’s accommodations and you already talked to your Team Leader and a Student Supervisor?

Materials Processing Supervisor

Why would a test be put on the letter file?

The student’s proctor did not sign their exam.

The student did not pass half or more than half of their lessons.

The student’s proctor did not sign their exam.

The student’s course has expired.

The student has fees remaining on their account.

The student submitted all of their assignments, but some grades are not yet posted.

Who can take a student’s record off the letter file?

a student supervisor, team leader, or the testing department

BYU Independent Study Exam Quiz!

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| Written by Byuis

Byuis

Community Contributor

Quizzes Created: 7 | Total Attempts: 908

Questions: 9 | Attempts: 122 | Updated: Mar 19, 2023

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Welcome to the BYU Independent Study exam quiz. If you are done with your course work and are now ready to take an exam, there are different mechanisms to ensure you get your exam on time, and any questions regarding the same are resolved in good time. How about you take the quiz and see if you know them all?

Questions and Answers

1.

How much is international shipping for materials and tests? (Remember, we can only do one-way international shipping!)
- A.
  
  $50
- B.
  
  $20
- C.
  
  $5
- D.
  
  $10
- E.
  
  It depends on where it’s going
Correct Answer
B. $20

Explanation
We charge the same amount as we do for one-way express shipping.

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2.

By what time do students need to request an exam to ensure an express exam gets sent out that same day and delivered to its destination the next day?
- A.
  
  10 AM
- B.
  
  12 PM
- C.
  
  2 PM
- D.
  
  4 PM
- E.
  
  By closing time at 7 PM
Correct Answer
B. 12 PM

Explanation
All exams that are going out express that day must be requested by noon.

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3.

What is the fee for a one-way express?
- A.
  
  $20
- B.
  
  $15
- C.
  
  $30
- D.
  
  No fee
Correct Answer
A. $20

Explanation
$20 to send an exam express one way.

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4.

Who would you go talk to if you had questions about a student’s accommodations and you already talked to your Team Leader and a Student Supervisor?
- A.
  
  Instructor Support Supervisor
- B.
  
  Front Desk Supervisor
- C.
  
  Testing Supervisor
- D.
  
  Materials Processing Supervisor
Correct Answer
C. Testing Supervisor

Explanation
The testing supervisor handles testing accommodations.

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5.

It takes at least ___ weeks for an accommodations request to get processed.

Correct Answer
3
three

Explanation
This is the minimum amount of time expected for this type of request. Let the customer know that it could take longer, so they should plan ahead.

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4
6.

When requesting an exam with accommodations, you email the testing supervisor letting them know that you’ve requested the exam.
- A.
  
  True
- B.
  
  False
Correct Answer
B. False

Explanation
Verify the proctor, put their information in the R6 screen, then send an email to the testing supervisor with the student’s information requesting that the exam be sent with accommodations. Don’t actually request the exam and leave an R7 about what you did.

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7.

Why would a test be put on the letter file?
- A.
  
  The student did not pass half or more than half of their lessons.
- B.
  
  The student’s proctor did not sign their exam.
- C.
  
  The student’s course has expired.
- D.
  
  The student has fees remaining on their account.
- E.
  
  The student submitted all of their assignments, but some grades are not yet posted.
Correct Answer
B. The student’s proctor did not sign their exam.

Explanation
Fees are the least common of the reasons but don’t forget that an exam can still be on the letter file for fees.

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8.

Who can take a student’s record off the letter file?
- A.
  
  Team leader only
- B.
  
  A trainer
- C.
  
  A student supervisor, team leader, or the testing department
Correct Answer
C. A student supervisor, team leader, or the testing department

Explanation
Most of the time, it’s just easier to find a student supervisor or team leader, but know that anybody in testing can do it too.

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9.

Which department is in charge of sending out Proof of Enrollments?
- A.
  
  Front Desk
- B.
  
  Data Entry
- C.
  
  High School
- D.
  
  Testing
Correct Answer
D. Testing

Explanation
Proof of Enrollments is the only non-test-related task that the Testing Department covers. The student can also bring an enrollment verification letter from their course.

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BYU Independent Study Exam Quiz!

How much is international shipping for materials and tests? (Remember, we can only do one-way international shipping!)

By what time do students need to request an exam to ensure an express exam gets sent out that same day and delivered to its destination the next day?

What is the fee for a one-way express?

Who would you go talk to if you had questions about a student’s accommodations and you already talked to your Team Leader and a Student Supervisor?

It takes at least ___ weeks for an accommodations request to get processed.

When requesting an exam with accommodations, you email the testing supervisor letting them know that you’ve requested the exam.

Why would a test be put on the letter file?

Who can take a student’s record off the letter file?

Which department is in charge of sending out Proof of Enrollments?