Trainer's Assessment - Hospitality

25 Questions | Total Attempts: 30

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Trainer

Testing of trainers capability in specific trades. . .


Questions and Answers
  • 1. 
    Tick the right answer: In medieval Europe what rationally offered hospitality to the travelers?
    • A. 

      Resorts

    • B. 

      Dharamshalas

    • C. 

      Hotels

    • D. 

      Monasteries

  • 2. 
    Tick the right answer: Which types of hotels are located on highways with basic amenities and parking facilities?
    • A. 

      Motels

    • B. 

      Airport hotels

    • C. 

      Resorts

    • D. 

      Downtown hotels

  • 3. 
    Tick the right answer: Communication department is a part of _____________________ in a hotel.
    • A. 

      Stores

    • B. 

      Security Department

    • C. 

      Administrative Department

    • D. 

      Sales and marketing Department

  • 4. 
    Tick the right answer: The Head Waiter is directly answerable to _______________________.
    • A. 

      Cashier

    • B. 

      Waiters

    • C. 

      Kitchen Workers

    • D. 

      Restaurant Manager

  • 5. 
    Tick the right answer: Bus person assists __________________.
    • A. 

      Waiter

    • B. 

      Bartenders

    • C. 

      Dishwashers

    • D. 

      Counter Attendants

  • 6. 
    Tick the right answer: Fire can be prevented through ____________________. 
    • A. 

      Faulty wiring

    • B. 

      Absence of fire orders

    • C. 

      Proper Housekeeping

    • D. 

      None of the above

  • 7. 
    Tick the right answer: For serving what drink Flute glasses are used?
    • A. 

      Fruit beer

    • B. 

      Wine

    • C. 

      Whiskey

    • D. 

      Martini

  • 8. 
    Tick the right answer: How many types of menus are offered in a restaurant?
    • A. 

      4

    • B. 

      2

    • C. 

      3

    • D. 

      5

  • 9. 
    Tick the right answer: According to Guinness Book of World Records, the oldest hotel in operation is ______________________.
    • A. 

      Nisiyama Onsen Keiunkan in Yamanashi, Japan

    • B. 

      Hotel de Glace in Duschenay, Canada

    • C. 

      The Burj al-Arab hotel in Dubai, United Arab Emirates

    • D. 

      Luxor, a hotel and casino on the Las Vegas Strip in Paradise, Nevada

  • 10. 
    Tick the right answer: Cover set up requires how much of a space?   
    • A. 

      24"×18"

    • B. 

      23"×18"

    • C. 

      24"×19"

    • D. 

      23"×19"

  • 11. 
    State True or False: Two plates clearance method should be used for clearance of plates.        
    • A. 

      True

    • B. 

      False

  • 12. 
    State True or False: Serving guests and clearing guest from the right is a dessert serving rule.
    • A. 

      True

    • B. 

      False

  • 13. 
    State True or False: Coffee pots and finger bowls can be stored in a side station.
    • A. 

      True

    • B. 

      False

  • 14. 
    State True or False: CRP stands for Cardiopulmonary Replacement. 
    • A. 

      True

    • B. 

      False

  • 15. 
    State True or False: Bio-degradable are degraded papers, woods, fruits, etc.
    • A. 

      True

    • B. 

      False

  • 16. 
    Choose the right option: ____________________is a facility offered by medium to large hotels that provide food and beverage to guest rooms.
    • A. 

      Room Service

    • B. 

      Restaurants

    • C. 

      Control System

    • D. 

      Housekeeping

    • E. 

      Table

  • 17. 
    Choose the right option: Food & Beverage personnel are always in the front line of customer service in ____________________. 
    • A. 

      Room Service

    • B. 

      Restaurants

    • C. 

      Control System

    • D. 

      Housekeeping

    • E. 

      Table

  • 18. 
    Choose the right option: To ensure adherence to managerial policies is the responsibility of ________________________.  
    • A. 

      Room Service

    • B. 

      Restaurants

    • C. 

      Control System

    • D. 

      Housekeeping

    • E. 

      Table

  • 19. 
    Choose the right option: There is a close relation between front office and ________________________.  
    • A. 

      Room Service

    • B. 

      Restaurants

    • C. 

      Control System

    • D. 

      Housekeeping

    • E. 

      Table

  • 20. 
    Choose the right option: Hollowware refers to the______________________ service items. 
    • A. 

      Room Service

    • B. 

      Restaurants

    • C. 

      Control System

    • D. 

      Housekeeping

    • E. 

      Table

  • 21. 
    Find the correct match from the following: Expectation of a business traveller 
    • A. 

      Draft Beer

    • B. 

      Quick and efficient check-in

    • C. 

      Sightseeing

    • D. 

      Cocktail Glass

    • E. 

      Alcoholic Drink

  • 22. 
    Find the correct match from the following: Coupette Glass
    • A. 

      Draft Beer

    • B. 

      Quick and efficient check-in

    • C. 

      Sightseeing

    • D. 

      Cocktail Glass

    • E. 

      Alcoholic Drink

  • 23. 
    Find the correct match for the following: Champagne
    • A. 

      Draft Beer

    • B. 

      Quick and efficient check-in

    • C. 

      Sightseeing

    • D. 

      Cocktail Glass

    • E. 

      Alcoholic Drink

  • 24. 
    Find the correct match for the following: Sherry Glass
    • A. 

      Draft Beer

    • B. 

      Quick and efficient check-in

    • C. 

      Sightseeing

    • D. 

      Cocktail Glass

    • E. 

      Alcoholic Drink

  • 25. 
    Find the correct match for the following: Leisure Travel
    • A. 

      Draft Beer

    • B. 

      Quick and efficient check-in

    • C. 

      Sightseeing

    • D. 

      Cocktail Glass

    • E. 

      Alcoholic Drink

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