Trainer's Assessment - Hospitality
Testing of trainers capability in specific trades. . .
- 1.Tick the right answer: In medieval Europe what rationally offered hospitality to the travelers?
- A.
Resorts
- B.
Dharamshalas
- C.
Hotels
- D.
Monasteries
- 2.Tick the right answer: Which types of hotels are located on highways with basic amenities and parking facilities?
- A.
Motels
- B.
Airport hotels
- C.
Resorts
- D.
Downtown hotels
- 3.Tick the right answer: Communication department is a part of _____________________ in a hotel.
- A.
Stores
- B.
Security Department
- C.
Administrative Department
- D.
Sales and marketing Department
- 4.Tick the right answer: The Head Waiter is directly answerable to _______________________.
- A.
Cashier
- B.
Waiters
- C.
Kitchen Workers
- D.
Restaurant Manager
- 5.Tick the right answer: Bus person assists __________________.
- A.
Waiter
- B.
Bartenders
- C.
Dishwashers
- D.
Counter Attendants
- 6.Tick the right answer: Fire can be prevented through ____________________.
- A.
Faulty wiring
- B.
Absence of fire orders
- C.
Proper Housekeeping
- D.
None of the above
- 7.Tick the right answer: For serving what drink Flute glasses are used?
- A.
Fruit beer
- B.
Wine
- C.
Whiskey
- D.
Martini
- 8.Tick the right answer: How many types of menus are offered in a restaurant?
- A.
4
- B.
2
- C.
3
- D.
5
- 9.Tick the right answer: According to Guinness Book of World Records, the oldest hotel in operation is ______________________.
- A.
Nisiyama Onsen Keiunkan in Yamanashi, Japan
- B.
Hotel de Glace in Duschenay, Canada
- C.
The Burj al-Arab hotel in Dubai, United Arab Emirates
- D.
Luxor, a hotel and casino on the Las Vegas Strip in Paradise, Nevada
- 10.Tick the right answer: Cover set up requires how much of a space?
- A.
24"×18"
- B.
23"×18"
- C.
24"×19"
- D.
23"×19"
- 11.State True or False: Two plates clearance method should be used for clearance of plates.
- A.
True
- B.
False
- 12.State True or False: Serving guests and clearing guest from the right is a dessert serving rule.
- A.
True
- B.
False
- 13.State True or False: Coffee pots and finger bowls can be stored in a side station.
- A.
True
- B.
False
- 14.State True or False: CRP stands for Cardiopulmonary Replacement.
- A.
True
- B.
False
- 15.State True or False: Bio-degradable are degraded papers, woods, fruits, etc.
- A.
True
- B.
False
- 16.Choose the right option: ____________________is a facility offered by medium to large hotels that provide food and beverage to guest rooms.
- A.
Room Service
- B.
Restaurants
- C.
Control System
- D.
Housekeeping
- E.
Table
- 17.Choose the right option: Food & Beverage personnel are always in the front line of customer service in ____________________.
- A.
Room Service
- B.
Restaurants
- C.
Control System
- D.
Housekeeping
- E.
Table
- 18.Choose the right option: To ensure adherence to managerial policies is the responsibility of ________________________.
- A.
Room Service
- B.
Restaurants
- C.
Control System
- D.
Housekeeping
- E.
Table
- 19.Choose the right option: There is a close relation between front office and ________________________.
- A.
Room Service
- B.
Restaurants
- C.
Control System
- D.
Housekeeping
- E.
Table
- 20.Choose the right option: Hollowware refers to the______________________ service items.
- A.
Room Service
- B.
Restaurants
- C.
Control System
- D.
Housekeeping
- E.
Table
- 21.Find the correct match from the following: Expectation of a business traveller
- A.
Draft Beer
- B.
Quick and efficient check-in
- C.
Sightseeing
- D.
Cocktail Glass
- E.
Alcoholic Drink
- 22.Find the correct match from the following: Coupette Glass
- A.
Draft Beer
- B.
Quick and efficient check-in
- C.
Sightseeing
- D.
Cocktail Glass
- E.
Alcoholic Drink
- 23.Find the correct match for the following: Champagne
- A.
Draft Beer
- B.
Quick and efficient check-in
- C.
Sightseeing
- D.
Cocktail Glass
- E.
Alcoholic Drink
- 24.Find the correct match for the following: Sherry Glass
- A.
Draft Beer
- B.
Quick and efficient check-in
- C.
Sightseeing
- D.
Cocktail Glass
- E.
Alcoholic Drink
- 25.Find the correct match for the following: Leisure Travel
- A.
Draft Beer
- B.
Quick and efficient check-in
- C.
Sightseeing
- D.
Cocktail Glass
- E.
Alcoholic Drink
Questions: 12 | Attempts: 176 | Last updated: Jan 11, 2013
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