Tp Standards Quiz #4

20 Questions | Total Attempts: 76

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Tp Standards Quiz #4

Designed to help Ops departments with TP Standards and procedures


Questions and Answers
  • 1. 
    Which sentence is correct as is, according to the TP Standards?1. Wishing you happy holiday2. Wishing you happy holidays
    • A. 

      Sentence #1

    • B. 

      Sentence #2

    • C. 

      Both sentences (1 & 2) are correct as is

  • 2. 
    Is the following text change correct?Please join us for the christening of our son >Please join us for the Christening of our son
    • A. 

      Yes

    • B. 

      No

  • 3. 
    Which of the following text examples requires no action by hybrid, PDT or QA? (Hint: There may be more than 1 correct answer, so choose all that apply.)
    • A. 

      Henry M. Kissinger junior

    • B. 

      Henry Jr.

    • C. 

      Henry M. Kissinger Jr.

    • D. 

      Henry M. Kissinger Junior

    • E. 

      Henry m. kissinger senior

  • 4. 
    Is the following text change correct according to the TP Standards?Hosted by the soon to be grandparents, Chuck and Barbara >Hosted by the soon-to-be grandparents, Chuck and Barbara
    • A. 

      Yes

    • B. 

      Yes, but only if we have first confirmed with the customer

    • C. 

      No

  • 5. 
    If the customer enters the following text on their address labels, what action(s) are necessary?101 N. Thirteenth StreetSan Jose, CaliforniaUSA  95112
    • A. 

      None, leave as is

    • B. 

      Hybrids, PDT or QA can change the text themselves: 101 N. Thirteenth Street • San Jose, California • USA 95112 > 101 N. Thirteenth Street • San Jose, California • 95112 USA

    • C. 

      PDT or QA should send the order back to hybrids. Hybrids should changes the text themselves: 101 N. Thirteenth Street • San Jose, California • USA 95112 > 101 N. Thirteenth Street • San Jose, California • 95112 USA

    • D. 

      PDT or QA should send the order back to hybrids. Hybrids should call and confirm with the customer before changing the text.

  • 6. 
    Which version of the popular American backyard pastime is INCORRECT according to the TP Standards?
    • A. 

      Bbq

    • B. 

      Barbacue

    • C. 

      Barbeque

    • D. 

      Barbecue

    • E. 

      Bar-b-que

  • 7. 
    Which text example is correct as is?1. Regrets 918-710-0924 by January 6th2. Regrets only Lily at 918-710-09243. RSVP to Lily 918-710-0924 or [email protected]
    • A. 

      Example #1

    • B. 

      Example #2

    • C. 

      Example #3

    • D. 

      Examples 1 & 3

    • E. 

      Examples 2 & 3

  • 8. 
    Which text example is correct?1. Join us to ring in the new year!2. Join us for a new year's party!
    • A. 

      Sentence #1

    • B. 

      Sentence #2

  • 9. 
    Which plural version of Santa's sleigh-pulling pets is spelled correctly?
    • A. 

      Raindeer

    • B. 

      Riendeer

    • C. 

      Reindeer

    • D. 

      Reindeers

    • E. 

      Raindeers

  • 10. 
    Which version is correct?
    • A. 

      We wish you Merry Christmas and Happy New Year's

    • B. 

      We wish you a Merry Christmas and Happy New Year

  • 11. 
    If a customer enters the following text, what should be done, if anything?Shhh..it's a surprise!
    • A. 

      Nothing should be done, leave as is

    • B. 

      Text should be changed: Shhh..it's a surprise! > Shhh...it's a surprise! (Added period)

    • C. 

      Text should be changed: Shhh..it's a surprise! > Shhh... it's a surprise! (Added period and space before "it's")

    • D. 

      Text should be changed: Shhh..it's a surprise! > Shhh ...it's a surprise! (Added period and space after "Shhh!")

  • 12. 
    Which version of this popular registry is UNACCEPTABLE per TP Standards?
    • A. 

      Babies-R-Us

    • B. 

      Babies 'r us

    • C. 

      Babies 'R' Us

    • D. 

      Babies r us

    • E. 

      All of the above are unacceptable

  • 13. 
    What action is needed for the following customer-entered text, if any?Your invited to Holiday Fest 2009!!
    • A. 

      Nothing needs to be changed, leave as is

    • B. 

      Another exclamation point needs to be added to the end of the text

    • C. 

      "Your" should be changed to "You're" for correct grammar usage

    • D. 

      Both answers B & C are correct

    • E. 

      None of the above

  • 14. 
    If the customer adds the following text to the bottom of their card, what action should be taken, if any?In lieu of a card, please bring your favorite childhood book signed by you.
    • A. 

      Nothing, leave as entered

    • B. 

      Remove the period at the end of the sentence per stationery etiquette

    • C. 

      Remove the period at the end of the sentence after confirming with the customer

  • 15. 
    What else needs to be done to the text example below after the following change has been made?The Jacksons6566 E Rowe Dr., Mobile, AL 36601>The Jacksons6566 E Rowe Drive,Mobile, AL 36601
    • A. 

      Nothing else needs to be done, change is completely correct

    • B. 

      This change is unnecessary, revert to original text

    • C. 

      Remove the comma after "Drive": 6566 E Rowe Drive, > 6566 E Rowe Drive

    • D. 

      A comma should be placed after "AL": Mobile, AL 36601 > Mobile, AL, 36601

  • 16. 
    What action is needed for the following customer-entered text, if any?Please bring you're own beverages and a dessert to share
    • A. 

      Nothing needs to be changed, leave as is

    • B. 

      "you're" should be changed to "your" for correct grammar usage

    • C. 

      "dessert" should be changed to "desert" for correct usage

    • D. 

      Both answers B & C are correct

  • 17. 
    Is the following text change correct per TP Standards?Owen, Denise and Katrina too! >Owen, Denise and Katrina, too!
    • A. 

      Yes, this change is correct

    • B. 

      Yes, this change is correct but is missing a "per customer" note

    • C. 

      No, this change is unnecessary

  • 18. 
    What should be done, if anything, for the following event location that is missing the state?Tito Malloy's House16 Everly AvenueLincoln 68501
    • A. 

      Leave as entered

    • B. 

      The state should be added after confirming this change with the customer

    • C. 

      The state should be added by the hybrid

    • D. 

      None of the above

  • 19. 
    What should be done, if anything, for the following event location?The Strummer Residence190 BaysidePismo, California 92012
    • A. 

      Leave as entered

    • B. 

      Look at the billing/shipping info or Google maps and add the street/avenue suffix yourself

    • C. 

      Confirm with the customer before adding the street/avenue suffix

    • D. 

      None of the above

  • 20. 
    What is Tiny Prints' policy regarding a customer request to print a photo card without adding their photo?
    • A. 

      We do not do this, the customer must choose another non-photo card design.

    • B. 

      We remove the black box on the art file, but do not alter the card in any other way.

    • C. 

      We remove the black box on the art file, and adjust the card design and layout to make it look like it was supposed to fill the space.

    • D. 

      We do this only if the customer pays the customization fee.

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