Emea Tmc Bootcamp - TSA
Final test after completing TMC Bootcamp training.
- 1.From Travel System Admin, how can you easily determine the Company's unique Concur ID ?
- A.
The Log-out/Log-back-in functionality will not exist
- B.
The company will not need this
- C.
The CID will appear to the right of the company name
- D.
This is only viewable once in the Travel Config for a specific company
- 2.Only a corporate discount code is required to enable the Aerlingus Direct Connect?
- A.
True
- B.
False
- 3.Concur can create a custom passive segment for your TMC for thetrainline.com bookings.
- A.
True
- B.
False
- 4.The following fields can be included in your Travel Reservation Email subject. Check all that apply
- A.
Date of Departure
- B.
Passenger Name
- C.
Trip Locator
- D.
Trip Name
- E.
Trip Destination
- 5.Concur supports direct bill for car reservations
- A.
True
- B.
False
- 6.Concur ALWAYS allows travelers to cancel cars and hotels
- A.
True
- B.
False
- 7.Your customer would like a custom image to display for Preferred Vendors, what is the maximum size allowed for that image?
- A.
16 x 48
- B.
16 x 16
- C.
12 x 24
- D.
48 x 48
- 8.If a customer wants their default sort for Search by Price set to Company Preference and Price, how would you do this?
- A.
Change the Class of Service Options to "Highest"
- B.
Shop by Fares Default set to "Custom" > Primary Sort=Preference Rank, Secondary Sort=Lowest Price
- C.
In the Shop by Fares Default dropdown, choose Preference Rank and Lowest Price
- D.
Shop by Schedule and Flex Faring Default set to "Custom" > Primary Sort=Preference Rank, Secondary Sort=Lowest Price
- 9.Orphaned Trip Emails can be disabled by leaving the Orphan Trip Email Subject line blank.
- A.
True
- B.
False
- 10.If your customer uses a Corporate Ghost Card for air reservations, explain how a user can also be allowed to use a personal card.
- A.
Check the setting 'Allow users to choose a personal credit card even if they have a custom corporate card for Air and Rail' in the company configuration
- B.
Uncheck 'Require for Air' in the Ghost Card set up
- C.
Check 'Force users to choose a credit card' in the configuration
- D.
Allowing a user to choose a ghost card or a personal card is not possible
- 11.A traveler booked a trip that required approval and the trip was auto-canceled by Concur within 20 minutes of making the booking. What may have caused this?
- A.
The user has zDemo/Training/Practice User permission
- B.
'Allow Auto Cancel of trips that require approval' is enabled and same day travel and approval is required.
- C.
The trip was orphaned
- D.
The fare expired
- 12.You've checked the box in the Company Configuration to Allow Ticket Voids, what 2 additional steps need to be taken for this functionality to work?
- A.
Voided ticket queue
- B.
Refund request queue
- C.
Show refundable ticket checkbox
- D.
Enable Post-ticket exchange
- 13.What Concur functionality can allow a traveler to search multiple cabins, refundable and non-refundable air fares?
- A.
Enable "View More Air Fares" Option
- B.
Allow user to specify airline for deeper search
- C.
Show Flight Finder
- D.
Default change flight search option to expanded
- 14.Which discount section can be configured by ORG unit?
- A.
Cars
- B.
Hotel Consortium
- C.
Air
- D.
All of the above
- 15.Send Account Information option can be used to create a welcome message that will be sent to new Travel users to provide login information
- A.
True
- B.
False
- 16.When using View GDS Transaction Logging, what are the only 2 fields that should be filled in when searching for Transaction Logs?
- A.
User's login id like...
- B.
Configuration
- C.
Date Range
- D.
Category like...
- 17.If a traveler holds a reservation, what setting does Concur Travel use to determine when to cancel the booking if the user takes no action to complete the reservation?
- A.
When the user cancels the booking
- B.
Ticketing Time Limit
- C.
The day before travel
- 18.In the Agency configuration, the offline approval queue should not also be used for any other queue.
- A.
True
- B.
False
- 19.The following direct connect limo vendors are available in Concur without a Select Access Fee. Check all that apply.
- A.
Deem Ground
- B.
Limos.com
- C.
GroundScope
- D.
Groundspan
- E.
Addison Lee
- 20.The CIBT integration is available for UK based travelers?
- A.
True
- B.
False
- 21.Concur supports using AirPlus/A.I.D.A for hotel reservations.
- A.
True
- B.
False
- 22.If you upload Non-GDS hotels in Concur Travel and the user books one of them, Concur will make the hotel reservation directly with the vendor.
- A.
True
- B.
False
- 23.In what situation, is a user able to book Air via Mobile if the site has the Request module on?
- A.
When the user is not breaking any rule.
- B.
When the feature "allow air booking via mobile" is enabled.
- C.
Never
- 24.If your customer wants to return both their corporate car vendors and other vendors in results, how can this be done?
- A.
Enable 'Always run a General Shop Request for Car Searches'
- B.
Checking the box on the discount page to 'Return all Vendors'
- C.
Uncheck all the Car Vendors in Travel Vendor Exclusions
- D.
Set the Default Car Type to 'No Default Type'
- 25.What 2 pieces of data must be present in all reservations for the booking to be correctly uploaded into Concur Travel Reporting?
- A.
CONFIGID
- B.
REPORTID
- C.
CLIQUSERID
- D.
CLIQCID
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