Tmc Bootcamp Final - May 2013 Bootcamp

92 Questions

Settings
Please wait...
May Quizzes & Trivia

This is the final test for BootCamp in Eden Prairie - May 2013


Questions and Answers
  • 1. 
    From Travel System Admin, how can you easily determine if a company is using Concur  Standard Travel?
    • A. 

      The Log-out/Log-back-in functionality will not exist

    • B. 

      The company will be on a separate "Standard" tab

    • C. 

      The company name text will be green

    • D. 

      There will be a warning at the top of the travel configuration page that the customer has purchased Standard Travel

  • 2. 
    If your customer does not want to allow travelers to book air on Mobile, what setting should be disabled?
  • 3. 
    Explain what  the configuration setting View More Airfares is?
  • 4. 
    If a customer wants their default sort for Search by Price set to  Company Preference and Price, how would you do this?
  • 5. 
    A corporate discount code is required to enable Amtrak Direct Connect.
    • A. 

      True

    • B. 

      False

  • 6. 
    The following direct connect limo vendors are available in Concur without a Select Access Fee.  Check all that apply.
    • A. 

      Deem Ground

    • B. 

      Limos.com

    • C. 

      GroundScope

    • D. 

      Groundspan

    • E. 

      Dream Limos

  • 7. 
    If your customer wants to return both their corporate car vendors and other vendors in results, what setting in the configuration needs to be enabled?
  • 8. 
    Name 3 hotel vendors that support E-Receipts in Concur.
  • 9. 
    Concur can create a custom passive segment for your TMC for Amtrak Direct Connect bookings.
    • A. 

      True

    • B. 

      False

  • 10. 
    The Park 'N Fly confirmation number is included in the GDS passive segment.
    • A. 

      True

    • B. 

      False

  • 11. 
    The following fields can be included in your Travel Reservation Email subject. Check all that apply
    • A. 

      Date of Departure

    • B. 

      Passenger Name

    • C. 

      Trip Locator

    • D. 

      Trip Name

    • E. 

      Trip Destination

  • 12. 
    Explain how Orphan Trip Emails can be disabled?
  • 13. 
    If your customer uses a Corporate Ghost Card for air reservations, explain how a user can also be allowed to use a personal card.
  • 14. 
    Explain how you can get your agency logo to display in the upper left corner  for your reseller sites.
  • 15. 
    Concur supports direct bill for car reservations
    • A. 

      True

    • B. 

      False

  • 16. 
    Concur supports direct bill for hotel reservations.
    • A. 

      True

    • B. 

      False

  • 17. 
    Before you can book travel on a newly cloned configuration (i.e. you've created a test configuration) and email must be sent to what email address?
  • 18. 
    If a traveler holds a reservation, what setting does Concur Travel use to determine when to cancel the booking if the user takes no action to complete the reservation?
  • 19. 
    A traveler booked a trip that required approval and the trip was auto-canceled by Concur within 20 minutes of making the booking.  Explain what may have caused this.
  • 20. 
    Before you can enable the Trip Cancel setting "Cancel Live Segments and Queue" what additional setting must be enabled? 
  • 21. 
    Concur ALWAYS allows travelers to cancel cars and hotels
    • A. 

      True

    • B. 

      False

  • 22. 
    If you would like travelers to  to choose their rule class prior to booking, explain how this can be accomplished.
  • 23. 
    You've checked the box in the Company Configuration to Allow Ticket Voids, what 2 additional steps need to be taken for this functionality to work?
  • 24. 
    Which discount section can be configured by ORG unit?
  • 25. 
    If a traveler makes a reservation using a Non-GDS hotel in Concur Travel, Concur will obtain the confirmation number.
    • A. 

      True

    • B. 

      False

  • 26. 
    When implementing a new account, explain the best practice for sending login information to users
  • 27. 
    In Import Data, explain the difference between Import Type: All User Data Import From Excel and Import Type: User Data from Excel
  • 28. 
    Your customer just changed their company domain.  Using Import Data, which template can you use to change all of their login IDS to reflect the new domain without losing their Concur Travel History?
  • 29. 
    Your customer would like a custom image to display for Preferred Vendors, what is the maximum size allowed for that image?
    • A. 

      16 x 48

    • B. 

      16 x 16

    • C. 

      12 x 24

    • D. 

      48 x 48

  • 30. 
    When search for Transaction Logs, what 2 fields need to be completed in the view GDS transaction logging screen?
  • 31. 
    ORG Units can be used for?
    • A. 

      Assigning Ghost Cards

    • B. 

      Car Discounts

    • C. 

      Multiple Company Level Profiles in the GDS

    • D. 

      All of the above

  • 32. 
    What report would you run to find out who made changes to a profile?
  • 33. 
    You have assigned reports to a user but they still cannot see the Reporting tab.  Explain what is wrong?
  • 34. 
    When the user clicks "Forgot my Password" the link by default is valid for 24 hours, where in Concur Travel can you change this to 72 hours?
  • 35. 
    Can a Custom User Field be assigned by rule class?
    • A. 

      True

    • B. 

      False

  • 36. 
    You can create a Custom Trip Field that displays to the user based on
    • A. 

      Information in their profile

    • B. 

      User Name

    • C. 

      Employee ID

    • D. 

      All of the above

  • 37. 
    Custom Trip Fields can be displayed at the beginning or the end of the booking process.
    • A. 

      True

    • B. 

      False

  • 38. 
    Describe the process to mask the birthday and passport numbers in a users profile?
  • 39. 
    You can disable Gogo Wifi purchases?
    • A. 

      True

    • B. 

      False

  • 40. 
    If  the site has a required Custom User Field, you can save the User Admin Profile without this information.
    • A. 

      True

    • B. 

      False

  • 41. 
    When you create a new user in User Admin, a GDS profile is ceated when you save for the fist time.
    • A. 

      True

    • B. 

      False

  • 42. 
    When you attempt to create a new user for [email protected] and receive a message "The login ID [email protected] is not available, what 2 steps would you take prior to opening a support ticket?
    • A. 

      Verify the company domain is correct then check that the manager setting is correct.

    • B. 

      Verify you have not misspelled the users name then check the for other users with the same name.

    • C. 

      Check for "Not Active" users, then check in "Password Reset" area to see if it's built on one of your other reseller sites.

    • D. 

      Trick question - you must open a support ticket to resolve this issue.

  • 43. 
    What 2  items are required when requesting  Concur Support to enable Self Registration?
    • A. 

      Self Registration Code

    • B. 

      Customer Website URL

    • C. 

      Rule Class options to be included for Self Registration

    • D. 

      Self Registration Admin Email Address

    • E. 

      TMC Agency Site Name and Company/Config ID

  • 44. 
    What permission allows an admin/travel assistant to book travel for a non-profiled user?
  • 45. 
    What is the difference between Require Approval, and Require Passive Approval?
  • 46. 
    What can be used to create rules that are not currently present in Travel Policy when clicking edit for an individual rule type?
  • 47. 
    Once you have enabled Self Registration Approval, what permission needs to be given to the approver?
  • 48. 
    The only way to assign permission is by Groups?
    • A. 

      True

    • B. 

      False

  • 49. 
    In Self Registration, you can have only one approver. 
    • A. 

      True

    • B. 

      False

  • 50. 
    There are 2 permission, when assigned, will prohibit file finishing and will not send the record to your agency queues.
    • A. 

      Z demo/training/practice user

    • B. 

      Manifest Administrator

    • C. 

      Employee Maintenance

    • D. 

      Z auto-cancel user

  • 51. 
    What does the Employee Maintenance permission do? 
  • 52. 
    It is not possible to remove a user from the ALL group?
    • A. 

      True

    • B. 

      False

  • 53. 
    When creating a new Corporate Ghost Card, if you don't see the permission "Allow use of this card by travelers in ORG. Unit/Division, where can you enable that feature?
  • 54. 
    You cannot require a ghost card for Limo bookings.
    • A. 

      True

    • B. 

      False

  • 55. 
    You can force a ghost card to be used for only profiled travelers and not allowed for guest bookings?
    • A. 

      True

    • B. 

      False

  • 56. 
    Approval policy cannot be applied to the Air Canada Direct Connect
    • A. 

      True

    • B. 

      False

  • 57. 
    Your customer requires approval for "All Trips"  If you enable the Southwest Direct Connect will not be send for approval.
    • A. 

      True

    • B. 

      False

  • 58. 
    Corporate Ghost Cards can be used for bookings made on the Southwest Direct Connect. 
    • A. 

      True

    • B. 

      False

  • 59. 
    If you have loaded Regional Hotel Rates, what rule must you also enable?
  • 60. 
    You can use HTML coding in ALL custom text boxes.
    • A. 

      True

    • B. 

      False

  • 61. 
    It is possible to have different Custom Text per rule class. 
    • A. 

      True

    • B. 

      False

  • 62. 
    When you save Custom Text to "All Languages", Concur will will translate your text into the 20 available languages.
    • A. 

      True

    • B. 

      False

  • 63. 
    When you enable WestJet B2B in the Travelfusion Suppliers tab, what additional step is required?
  • 64. 
    Using Concur Travel's 2 tier Approval Process if the 1st manager "rejects" the reservation, the 2nd manager will receive the approval email and can override that status. 
    • A. 

      True

    • B. 

      False

  • 65. 
    Concur Travel supports Policy Violation codes per rule class?
    • A. 

      True

    • B. 

      False

  • 66. 
    All Amtrak rules should be enabled in the flight rules category.
    • A. 

      True

    • B. 

      False

  • 67. 
    When you are creating a rule in Travel Rule Builder, why is it important to add a rule violation code?
  • 68. 
    The customer would like to allow their uses to see non-preferred hotels but not book them.  How would you do this?
  • 69. 
    Please outline the steps to enable AA Choice Essential fare.
  • 70. 
    The customer has a special set of rules that apply only to guest bookings.  If you build a rule class called _______ Concur Travel will apply the rules appropriately. 
  • 71. 
    Explain where you can find the comments that were added by an admin when changes were made to the profile template
  • 72. 
    On which tab will you find a list of customers attached to a specific profile or PNR finishing template?
  • 73. 
    What actions are available when creating an additional queue in the finishing template?  Check all that apply.
    • A. 

      Reporting

    • B. 

      Cancel

    • C. 

      Approval Hold

    • D. 

      Trip Change

    • E. 

      Ticketing

  • 74. 
    A line can be created in PNR finishing to send an SSR message to a carrier.
    • A. 

      True

    • B. 

      False

  • 75. 
    It is not possible to send a reservation through finishing when a user puts it on hold
    • A. 

      True

    • B. 

      False

  • 76. 
    Reservations that contain Remarks to Agent can be sent to a separate queue, in addition to  the ticketing queue, by use the Queue Definition Override line type.
    • A. 

      True

    • B. 

      False

  • 77. 
    List the available finishing modes in PNR Finishing
  • 78. 
    When you update a line in the profile template, your updated line will be highlighted in what color in the tester?
  • 79. 
    Name one filter you could apply to change the @ symbol in an email address from [email protected] to john//bootcamp.com?
  • 80. 
    Where will you find the format that specifies how the name of the GDS profile is created by Concur?
  • 81. 
    In the profile template editor, in the line properties, what is the purpose of the selection 'format' ?
  • 82. 
    In the finishing and profile templates, a custom look-up table can be created.
    • A. 

      True

    • B. 

      False

  • 83. 
    In finishing, name one datapoint that can be used to write a test for for a Guest Booking
  • 84. 
    Once you have run the format tester in the finishing template, where will you find the available datapoints and the data captured for your specific test PNR
  • 85. 
    What is the difference between Cloning a trip, and Sharing a Trip?
  • 86. 
    What 2 pieces of data must be present in all reservations for the booking to be correctly uploaded into Concur Travel Reporting?   
    • A. 

      CONFIGID

    • B. 

      REPORTID

    • C. 

      CLIQUSERID

    • D. 

      CLIQCID

  • 87. 
    How many Rule classes are allowed per Concur Standard Configuration.
    • A. 

      5

    • B. 

      Unlimited

    • C. 

      10

    • D. 

      2

  • 88. 
    If a user travels the same route frequently, what Concur Travel option can they use to reduce their search time?
  • 89. 
    The traveler wants to search more than one nearby airport at the same time, what option on the Travel home page will allow them to check within 200 miles?
  • 90. 
    Without enabling a Class of Service Rule, Concur will only search for Economy fares. 
    • A. 

      True

    • B. 

      False

  • 91. 
    If the traveler cancels a Southwest Direct Connect booking more than 24 hours after ticketing , the unused ticket credit will be automatically added to their Concur profile for later user.
    • A. 

      True

    • B. 

      False

  • 92. 
    What Concur product allows a company to track their employees as well as send messages in case of emergencies.