Tips And Tricks 2 Recap

9 Questions | Total Attempts: 59

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Tips And Tricks 2 Recap

Review and test your knowledge procedures and CAMS software.


Questions and Answers
  • 1. 
    If a member is 45 days late on a loan payment and their debit card on their checking account has been frozen, how many payments must they make in order to use their debit card again?
    • A. 

      0

    • B. 

      1

    • C. 

      2

    • D. 

      Issue them a new card

  • 2. 
    Central Sunbelt has over 40,000 surcharge free ATMs nationwide and 4,500+ service branch locations. Sanderson Farms, one of our largest SEGs, has a processing plant in Waco Texas at the following address. 5300 U.S. 84, Waco, TX 76705 What is the closest ATM to the Waco Sanderson Farms Processing plant?
  • 3. 
    How far away is this ATM to the Sanderson Farms Waco plant?
    • A. 

      200 yards

    • B. 

      3.8 miles or 4.7 miles

    • C. 

      17 miles or 18.5 miles

    • D. 

      ATM is located inside the plant

    • E. 

      I'm not sure. I can't seem to get them to answer their phones

  • 4. 
    Central Sunbelt has over 40,000 surcharge free ATMs nationwide and 4,500+ service branch locations. Sanderson Farms, one of our largest SEGs, has a processing plant in Waco Texas at the following address. 5300 U.S. 84, Waco, TX 76705 What is the closest Service Branch to the Waco Sanderson Farms Processing plant?
  • 5. 
    How far away is that Service Branch from the Sanderson Farms Waco processing plant?
    • A. 

      2 blocks

    • B. 

      1.4 miles or 1.8 miles

    • C. 

      3.7 or 5.5 miles

    • D. 

      Two minute drive

    • E. 

      They're still not picking up the phones...

  • 6. 
    When issuing a replacement ATM or Debit card for a member account, you need to manually charge a replacement fee under Transactions > Special Transactions > Misc. Fees > ATM Replace Card Fee or Debit Replace Card Fee How much is this replacement fee?
    • A. 

      $15

    • B. 

      $4 for the first, $8 for the second and ongoing

    • C. 

      $5

    • D. 

      $10

  • 7. 
    If a non-member is attempting to cash an on us check, do you need to OFAC the non-member before the transaction?
    • A. 

      Yes if the amount of the check is greater than $2,000

    • B. 

      No

    • C. 

      Only if the amount of the check is greater than $5,000

  • 8. 
    If a member deposits $10,005.00 cash at a shared service center, who is responsible for filing a CTR?
    • A. 

      The member's actual credit union

    • B. 

      Shared Service Center depositing cash

  • 9. 
    If a member comes to the teller line without an I.D. on file, what is the proper course of action?
    • A. 

      Verify member by member # then continue transaction

    • B. 

      Verify member by phone number then continue transaction

    • C. 

      Verify member by employer then continue transaction

    • D. 

      Ask the member for I.D. to scan on file (time permitting) and continue transaction after verifying member number

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