TICO Sample
- 1.
Who does TICO regulate and finance?
- A.
The retail and wholesale travel community
- B.
Consumers purchasing travel
- C.
Travel agents and Consumers
- D.
Expedia
Correct Answer
A. The retail and wholesale travel community -
- 2.
Who finances TICO?
- A.
Consumers
- B.
CITC
- C.
Travel agencies and travel wholesales in Ontario
- D.
Travel agencies and travel wholesalers in ON, BC and PQ
Correct Answer
C. Travel agencies and travel wholesales in Ontario -
- 3.
Do end suppliers need to be registered with TICO?
- A.
No
- B.
|Yes
- C.
Only if they also act as a travel agent
- D.
Only if they are located in Ontario
Correct Answer
C. Only if they also act as a travel agent -
- 4.
Who makes up the TICO board of directors
- A.
12 members from the ministry
- B.
15 members from the travel industry
- C.
11 representatives from the travel industry and 4 appointed by the ministry
- D.
11 appointed by the ministry and 4 reps of the travel industry.
Correct Answer
C. 11 representatives from the travel industry and 4 appointed by the ministry -
- 5.
What force majeure?
- A.
Force of nature, natural disasters
- B.
The dark force
- C.
Plane crash
- D.
A travel supplier not meeting it's obligation to it's customer
Correct Answer
A. Force of nature, natural disasters -
- 6.
How many TICO board committees are there?
- A.
5
- B.
10
- C.
12
- D.
15
Correct Answer
B. 10 -
- 7.
What is the purpose of the consumer Advisory committee?
- A.
TICO uses it to advise consumers.
- B.
Indivdiduals representing various consumer interests that give TICO input and a consumer perspective on issues.
- C.
Committee that advises TICO on when payments are appropriate.
- D.
Committee that regulates use of the compensation fund
Correct Answer
B. Indivdiduals representing various consumer interests that give TICO input and a consumer perspective on issues. -
- 8.
TICO's three goals are?
- A.
Consumer protection, industry regulation and good business ethics.
- B.
Collecting money for the compensation fund, regulating the industry and andministering the Travel Industry Act
- C.
Protecting Travel Agents, insuring proper business pratices and Regulating the industry.
- D.
Closing down Expedia
Correct Answer
A. Consumer protection, industry regulation and good business ethics. -
- 9.
Who is a registrant?
- A.
Consumer purchasing travel.
- B.
Travel Agent or Travel Wholesaler who is registered as a travel agent or wholesaler under the Travel Industry Act
- C.
Travel Agents
- D.
Appointed by the board of directors to runs it's adminstrative and regulatory functions.
Correct Answer
B. Travel Agent or Travel Wholesaler who is registered as a travel agent or wholesaler under the Travel Industry Act -
- 10.
The Smith's are travel to an all inclusive resort in Mexico. They purchased the package through ABC travel in ON. The resort went bankrupt and closed down. Are they intitle to compensation from the TICO compensation fund?
- A.
Yes, they purchased through an ON travel agency.
- B.
No, the fund only covers bankruptcy of airlines and cruiselines.
- C.
No, the resort is in Mexico
- D.
Yes, the ON travel agent would recommend travel insurance.
Correct Answer
B. No, the fund only covers bankruptcy of airlines and cruiselines. -
- 11.
Complaints to TICO are handled by:
- A.
Ontario Travel Agents.
- B.
The Director
- C.
TICO
- D.
Ministry of small business and consumer affairs.
Correct Answer
C. TICO -
- 12.
Is it easier to make changes to a regulation or an Act?
- A.
Both are easy to change.
- B.
Act
- C.
Regulation
- D.
Neither can be changed
Correct Answer
C. Regulation -
- 13.
Beth booked a trip through ABC travel in Mississauga. She was flying to Miami where she would board a cruise that would take her to Brazil. When Beth arrivved in Miami she was not allowed to board the cruise as she did not have a Visa for Brazil. Who is responsible?
- A.
Beth should of got the Visa, she is the only one able to get a Visa for herself.
- B.
The cruise line, they should allow her to board and just stay on the ship in Brazil.
- C.
ABC travel should of informaed Beth of the necessary documents needed.
- D.
Expedia.
Correct Answer
C. ABC travel should of informaed Beth of the necessary documents needed. -
- 14.
ABC travel agency in Mississaga employs a manager, Terry and two agents Kim and Peter? Who is registered with TICO?
- A.
Only Kim and Peter.
- B.
Only the manager, Terry.
- C.
Only ABC Travel Agency
- D.
Terry, kim and Peter.
Correct Answer
C. Only ABC Travel Agency -
- 15.
What provinces have a Travel Act to protect consumers?
- A.
Ontario and BC
- B.
All Canadian provinces.
- C.
Ontario, Quebec and Alberta
- D.
Ontario, Quebec and BC
Correct Answer
D. Ontario, Quebec and BC -
- 16.
What is the security deposit for new registrants in Ontario?
- A.
10,000
- B.
7,000
- C.
25,000
- D.
2,500
Correct Answer
A. 10,000 -
- 17.
What is a trust account?
- A.
An operating account with at least 10,000 in it.
- B.
An account where consumers payments are deposited and the money is used to pay for the consumer's travel purchases.
- C.
An account only the government can access.
- D.
An account that is trusted to contain the correct amount of money.
Correct Answer
B. An account where consumers payments are deposited and the money is used to pay for the consumer's travel purchases. -
- 18.
Beth and Joe from Alberta are travelling with their son Jason from Ontario and have booked their trip through ABC travel in Mississauga. Are they covered by the travel Industry Compensation Fund?
- A.
Yes, because their son is from Ontario
- B.
No, Alberta is not covered.
- C.
Yes, they booked from an Ontario travel agent.
- D.
No, they should have booked on Expedia.
Correct Answer
C. Yes, they booked from an Ontario travel agent. -
- 19.
Sam from Manitoba bought a vacation from an Ontario travel Agency which included services by a Manitoba wholesaler. The wholesaler went bankrupt. Is Sam covered.
- A.
Yes, he bought through an ON travel Agency.
- B.
No, the Manitoba wholesaler is not covered.
- C.
No, Sam is from Manitoba
- D.
No, he should of bought from Expedia.
Correct Answer
B. No, the Manitoba wholesaler is not covered. -
- 20.
Mike won a cruise through a promotion at ABC travel. The cruise line went bankrupt, would Mike be eligible for compensation?
- A.
Yes, it was from an Ontario Travel Agency.
- B.
Yes, cruise line failure is covered.
- C.
No, it was a prize and Mike did not pay money for it.
- D.
Yes, but only for the cost of an inside cabin.
Correct Answer
C. No, it was a prize and Mike did not pay money for it. -
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Current Version
-
Feb 11, 2013Quiz Edited by
ProProfs Editorial Team -
Dec 14, 2011Quiz Created by
Mvstravel
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