This is a ag sales test from the 2005- 2009 test bank from Ms. Gomes.
Wait for Mr. Jones to come in
Go out and sell landscape services
Go and ask Mr. Jones if he found something of interest
None of the above
All of the above
Waiting until you know the prospect's needs before placing the call
Get permission before asking questions
Verify the person you are talking with is the decision maker
Both B and C
Objections
Trial Close
Product Benefit
Products Questions
Product Feature
Would you like Roundup Ultradry or roundup UltraMax?
What are your crop rotations practices?
Will you attend our growers meeting?
Do you grow corn or soybean?
None of the above
When you introduce the product
When a customer asks about delivery
When you first meet the customers
Never
Chats and graphs
Vendor endorsements
Statistical summaries
Consumer ratings and reports
All of he above
The sales person will argue and tell the customer that he is foolish for being upset
The sales person will not return call, emails or contact the upset customers hoping the customer will eventually calm down.
The salesperson will promptly meet the customer and settle any problems as quick as possible
The salesperson will be irritated with having to deal with the customer and push him off on someone
All of the above
Criticizing the speaker
Tolerating or creating distractions
Turning out difficult or confusing information
All of the above
None of the above
Do you have a minute
Are you in the middle of something urgent
Are you in eh middle of something important
All of the above
Product Feature
Objective
Probing Question
Product Benefit
Trial close
Are you going to buy the product
Want to buy the product but make you lower the price
Are stalling the decision
Do not want to buy the product
All of the above
Provide the customer with a sense of ownership
Get the customer to answer questions to determine additional needs and wants
Demonstrate specific benefits of interest to the customer
All of the above
None of the above
It is not my fault or my responsibility
You gave the vaccine incorrectly
Sorry, but you messed up
From the information you gave me, the vaccine was given incorrectly, let me go through the correct procedure with you.
Direct Ms. Jones to another supplier
Build rapport with Ms. Jones
Inform Ms. Jones of any live plant guarantees you might have.
Both B and C
None of the above
To sell five bags of seed
To find out who influences the customer's decision making
To demonstrate the product
All of the above are examples of good objectives of a sales call