Test Quiz: Front Page 2/7/11 - 2/11/11
5 Questions
| Total Attempts: 50
Quick Quiz of the Front page posts for the week of 2/7/11
Questions and Answers
- 1.Instead of providing the 3rd party merchant name to the customer, what is the preferred verbiage to use when a customers book is coming from somewhere other than Chegg's warehouse?
- A.
Third party vendor
- B.
Third party merchant
- C.
Third party supplier
- 2.In regards to the Free Shipping offer, how many coupons can the customer use in addition to the free shipping offer?
- A.
1
- B.
0
- C.
2
- 3.If a customer accidentally returns a personal item to Chegg, advocates should guarantee its return back to the customer.
- A.
True
- B.
False
- 4.Customers can Xerox copy their workbooks in order to prevent being charged any damaged book fees.
- A.
True
- B.
False
- 5.How long does it take for all automatic refunds to be issued back to the customers original form of payment?
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