Desktop Support Technician Certification Exam Prep Test
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If you’re looking to land a new job in a particular field, you need a base level of preparation going into it; otherwise, you’ll be up a creek without a paddle! In this quiz, we’ll see if you have all the makings needed to be a Desktop Support Administrator or a Junior Systems Administrator. All the best!
- 1.Which command will display the assigned IP address of a network adapter installed on a Windows XP system?
- A.
Ipadapter/all
- B.
WinIP
- C.
Ipconfig
- D.
Configip
- 2.What does an assigned IP address 169.254.0.12 indicate?
- A.
The computer is configured with a static IP address.
- B.
The computer is using a dial-up modem.
- C.
The computer is being used as an Internet shared connection host.
- D.
The computer is configured for DHCP and cannot connect to the DHCP server.
- E.
The computer has been configured to work with a Linux system.
- 3.Which two are examples of wireless encryption?
- A.
VPN
- B.
PPP
- C.
WEP
- D.
WPA
- E.
MAC
- 4.Which item is an example of a physical network address?
- A.
IP address
- B.
MAC address
- C.
Workstation name
- D.
Www.proprofs.com
- E.
- 5.Which are the default settings for a Windows XP computer network adapter?
- A.
DHCP and configured as part of a workgroup.
- B.
DHCP and configured as a part of a domain.
- C.
Static IP address and configured as part of a workgroup.
- D.
Static IP address and configured as part of a domain.
- E.
There is no default settings for a Windows XP network adapter card.
- 6.What does the term "Map Network Drive" mean?
- A.
Divide the host HDD into memory locations.
- B.
Create a shortcut to a network location.
- C.
Trace the path to the local area network gateway.
- D.
Send instructions to a user to access the remote local area network.
- E.
A schematic drawing of all network adapter locations on the network system.
- 7.Which is the best example of a secure password?
- A.
Mysecretpassword
- B.
MySpecialPa$$w0rd
- C.
Xyz
- D.
Keep this place private
- E.
Password12345
- 8.What icon is used to identify a shared folder?
- A.
An open hand palm up.
- B.
Two folder icons side by side.
- C.
Folder icon in green.
- D.
Folder icon in red.
- E.
You cannot tell if a folder is shared by looking at the icon.
- 9.Which is used to provide a centralized authentication method from remote locations?
- A.
HTTPS
- B.
FTP
- C.
RADIUS
- D.
DNS
- E.
DHCP
- 10.What is the purpose of a DNS server?
- A.
To resolve MAC addresses to NetBIOS names.
- B.
To resolve domain names to IP addresses.
- C.
To resolve host names to NetBeui names.
- D.
To resolve IP addresses to the MAC address.
- 11.What is the default name of the folder used by the Windows Vista operating system to share documents, downloads, music, pictures, videos and recorded TV?
- A.
Media
- B.
Private
- C.
MyShares
- D.
Public
- 12.What is the default workgroup name for a computer running Windows XP professional?
- A.
Microsoft
- B.
Home
- C.
Workgroup
- D.
Netgroup
- 13.What is another name for a wireless security key?
- A.
Passphrase
- B.
Wirelessphrase
- C.
WAPphrase
- D.
Hexphrase
- 14.Which is an example of a MAC address?
- A.
192.168.000.001
- B.
2001:0:4137:9e50:1418:fe9b
- C.
00-1F-E2-57-DD-A6
- D.
00010001:01100110:11110000:01010000
- 15.Which type or connecter is commonly used for CAT6 cable?
- A.
RJ11
- B.
RJ45
- C.
BNC
- D.
SC
- 16.In any Active Directory forest, there are five Operations Masters roles that must be assigned to one or more domain controllers. Which of the following answers correctly depicts these roles?
- A.
Infrastructure Master, PDC Emulator, Relative ID master, SYSVOL, Root Domain
- B.
Schema Master, Domain Naming Master, Infrastructure Master, PDC Emulator, Relative ID master.
- C.
Root Master, Domain Name Master, Infrastructure Master, PDC Emulator, Relative ID master
- D.
Trust Master, Root Master, Infrastructure Master, PDC Emulator, Relative ID master.
- 17.A hierarchical structure made up of multiple domains that trust each other is called a(n) _______?
- A.
Forest
- B.
Schema
- C.
Site
- D.
Organizational Unit
- E.
Tree
- 18.As a network administrator, you have been requested to move a printer from your company's Marketing OU to your company's Research OU. After the move, you test the printer and find that the local administrator assigned to the Marketing OU still has access and can remove print jobs from it. What can you do to change this?
- A.
Remove the permissions for the local administrator from the printer.
- B.
Remove printer permissions from the local administrator.
- C.
Remove the Everyone group from the printer.
- D.
Delete the printer object.
- 19.You have recently been promoted to Network Administrator for DLM Shipping. When you took over this position the first thing you notice is this Windows 2000 environment using DNS naming convention, the root domain is DIM.COM, with numerous child domains. User accounts are stored in the child domains. However, your supervisor informs you that root domain is misspelled and should be DLM.COM. He explains this is causing tremendous problems with the users and customers. He wants you to rename the domain. What will happen if you rename this root domain server?
- A.
When you rename the root domain server you will only have to rebuild the user accounts since the root domain holds the authentication (SAM) database.
- B.
When you rename the root domain server you will simply rename the child domain also.
- C.
When you rename the root domain server you will lose the entire network orphaning the child domains.
- D.
When you rename the root domain server you will not need to do anything else since domain names are inherited the child domains will acquire the new domain name.
- 20.You are requested to perform a transfer of the role of relative ID master for a domain within your company. Where would you begin this transfer?
- A.
Open the Active Directory Schema snap-in
- B.
Open the Active Directory Sites and Services console
- C.
Open the Active Directory Domains and Trusts console
- D.
Open the Active Directory Users and Computers console
- 21.What is the standard port for HTTP?
- A.
443
- B.
80
- C.
25
- D.
143
- 22.What is the standard port for HTTPS?
- A.
80
- B.
443
- C.
25
- D.
143
- 23.What is the standard port for SMTP?
- A.
443
- B.
25
- C.
80
- D.
143
- 24.What is the standard port for IMAP?
- A.
80
- B.
443
- C.
143
- D.
25
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