Technical Support Exam For 6/9/2012

20 Questions | Total Attempts: 234

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Technical Support Quizzes & Trivia

Questions and Answers
  • 1. 
    ________________  are a group of links pointing to their destinations – such as different page views, sections in the current document or to other documents.  It help readers to browse PDF documents easily, especially when reading a collection of documents.  
  • 2. 
    The Bookmarks panel provides a convenient way to navigate within your PDF document. Enable it by choosing Bookmarks from the Navigation Panels drop-down menu on the View toolbar. With this panel, you can: (Select all that applies)
    • A. 

      Delete or rename existing bookmarks

    • B. 

      Define a multi-level bookmark structure

    • C. 

      Customize bookmark appearance and behavior

    • D. 

      Assign specific actions to bookmarks

    • E. 

      Import/export bookmarks

  • 3. 
    Deleting a bookmark within a multi-level structure means deleting all its lower level bookmarks as well.
    • A. 

      True

    • B. 

      False

  • 4. 
    If specified, all subsequent document readers are asked to enter it in order to view the document
    • A. 

      Open Password

    • B. 

      Permission Password

  • 5. 
    If specified, any document reader must enter it in order to modify document permission settings for printing, modifying, commenting, copying, etc.
    • A. 

      Open Password

    • B. 

      Permission Password

  • 6. 
    _______________ is a wizard-type sequence of actions to help you protect a chosen set of files to be delivered via e-mail.
  • 7. 
    Redaction is available in the Pro and Enterprise version of PDF Converter Professional.
    • A. 

      True

    • B. 

      False

  • 8. 
    _____________  serves to remove hidden or background information such as bookmarks, comments, attachments, metadata, etc  
    • A. 

      Redaction

    • B. 

      Document Inspection

    • C. 

      Deletion

  • 9. 
    _________________ is the blacking out of sensitive text or pictures from a PDF file.
  • 10. 
    A key concept is that Deletion is not equal to Redaction. The information you delete from a PDF with the Delete command is not actually cleared from the document permanently and can almost always be recovered.
    • A. 

      True

    • B. 

      False

  • 11. 
    What are the highlights of Redaction? Select all that applies:
    • A. 

      Select and remove text, vector graphics, bitmap images, or multi-object areas

    • B. 

      Show redacted areas as unreadable highlights, optionally overlaid with a Secrecy Coding or a predefined custom text

    • C. 

      Remove document properties and other metadata

    • D. 

      Remove links, destinations, attachments etc

  • 12. 
    What are the highlights of Document Inspection? Select all that applies:
    • A. 

      Search and remove specific text within the current document

    • B. 

      Remove embedded indexes (under Remove embedded non-display data) that may still contain redacted text strings.

    • C. 

      Remove all references of certain content from the current document

    • D. 

      Remove all comments from a document

  • 13. 
    Redaction can still be undone once applied.
    • A. 

      True

    • B. 

      False

  • 14. 
    What feature lets you search and redact specific words or phrases from an open PDF document, selected documents in a PDF package or Portfolio, an entire PDF package or Portfolio, or in all PDF documents found in a specified folder or subfolder.  
  • 15. 
    When inspecting a document, all selected items will be permanently removed from the PDF document after you save the file. If you close the PDF document file without saving it, all operations are cancelled and you will have to repeat this process
    • A. 

      True

    • B. 

      False

  • 16. 
    What categories of sensitive/hidden contents will be removed when doing document inspection?
    • A. 

      Bookmark

    • B. 

      Metadata

    • C. 

      Links

    • D. 

      Stamp

    • E. 

      Layer

    • F. 

      Document Attachments

  • 17. 
    The program allows four search types as the basis for redacting:
    • A. 

      Search a single word or phrase

    • B. 

      Search by keyword

    • C. 

      Search by pre-defined patterns

    • D. 

      Search by custom written patterns

    • E. 

      Search by name

    • F. 

      Search multiple words or phrases

  • 18. 
    The Secure Delivery wizard dialog box guides you through four steps:
    • A. 

      Sign Document

    • B. 

      Select Area

    • C. 

      Add Attachments

    • D. 

      Add File

    • E. 

      Encrypt Files

    • F. 

      Select Envelope

  • 19. 
    What version of PDF Viewer Plus is included with Paperport 14?
    • A. 

      6.1

    • B. 

      7.1

    • C. 

      8.1

    • D. 

      9.1

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