Technical Support Exam For 5/26/2012

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| By Nuance789
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Nuance789
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Quizzes Created: 3 | Total Attempts: 887
Questions: 10 | Attempts: 321

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Technical Support Quizzes & Trivia

Questions and Answers
  • 1. 

    _______________ is the place where you create and edit custom voice commands. 

    • A.

      Command Browser

    • B.

      MyCommands editor

    • C.

      Vocabulary editor

    Correct Answer
    B. MyCommands editor
    Explanation
    The MyCommands editor is the place where you create and edit custom voice commands. This tool allows users to customize their voice commands according to their preferences and needs. It provides a user-friendly interface for creating and modifying voice commands, making it easier for users to interact with their devices using voice control.

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  • 2. 

    What type of command is used if a customer would like to activate menu and keystroke commands to control applications?

    • A.

      Step by Step

    • B.

      Macro Recorder

    • C.

      Advanced Scripting

    • D.

      Text and Graphics

    Correct Answer
    A. Step by Step
    Explanation
    Step by Step is the correct answer because it refers to a type of command that allows the customer to activate menu and keystroke commands to control applications. This type of command provides a sequential set of instructions that the customer can follow to perform specific tasks or actions within the application. By following the step-by-step instructions, the customer can easily navigate through the application's menus and use keystrokes to control and interact with various features and functions.

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  • 3. 

    _____________________ is a window where you can locate voice commands that Dragon recognizes, including commands that are provided with the software as well as any commands that you or your system administrator might have added (custom commands). 

    Correct Answer
    Command Browser
    command browser
    Explanation
    The Command Browser is a window where users can find voice commands that Dragon recognizes. This includes commands that are pre-installed with the software, as well as any custom commands that users or system administrators have added. It serves as a convenient tool for locating and accessing the various voice commands available in Dragon.

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  • 4. 

    What are the different modes in Command Browser? Select all that applies:

    • A.

      Dictation

    • B.

      Numbers

    • C.

      Browse

    • D.

      Normal

    • E.

      Script

    • F.

      Manage

    Correct Answer(s)
    C. Browse
    E. Script
    F. Manage
    Explanation
    The different modes in Command Browser include Browse, Script, and Manage. These modes allow users to navigate through commands, create and edit scripts, and manage their commands and scripts respectively. Dictation and Numbers are not mentioned as modes in the given options.

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  • 5. 

    You cannot import/export commands in Dragon 11 Premium.

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    In Dragon 11 Premium, the import/export commands are not available. This means that users cannot import or export any commands within the software.

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  • 6. 

    A customer can view, train, create, modify and change the availability  of custom commands in Command Browser. 

    • A.

      True

    • B.

      False

    Correct Answer
    A. True
    Explanation
    The statement is true because the Command Browser allows customers to have full control over custom commands. They can view the existing commands, train the system to recognize new commands, create their own commands, and modify or change the availability of these commands as needed. This flexibility empowers customers to tailor the Command Browser according to their specific requirements and preferences.

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  • 7. 

    In the Roaming options, what does the customer need to enable if one would like to save acoustic information along with the local User Profile.

    • A.

      Always copy acoustic information to network

    • B.

      Merge contents of vocdelta.dat into network User Profile when file is full

    • C.

      Save acoustic information

    • D.

      Copy Dragon Log to Network

    Correct Answer
    C. Save acoustic information
    Explanation
    To save acoustic information along with the local User Profile, the customer needs to enable the option "Save acoustic information" in the Roaming options. This option ensures that the acoustic information is stored and retained along with the user's profile. Enabling this option allows for a more personalized and accurate user experience when using the system.

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  • 8. 

    A customer is currently using his Roaming user profile for some time now. He remember that he created a local user before but when he went to the Open users dialog, it doesnt allow him to click on the drop down to select the default location of local users. What option does he need to enable in order to access his locally created user profiles?

    • A.

      Access network at User Profile open/close only

    • B.

      Allow non-Roaming User Profiles to be opened

    • C.

      Display Classic Open User Profiles dialog

    Correct Answer
    B. Allow non-Roaming User Profiles to be opened
    Explanation
    To access his locally created user profiles, the customer needs to enable the option "Allow non-Roaming User Profiles to be opened". This option allows the user to open and access user profiles that are not set to roam. By enabling this option, the customer will be able to select the default location of the local users in the Open users dialog.

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  • 9. 

    What does .dra stand for?

    Correct Answer
    Dragon Recorded Audio
    dragon recorded audio
    Explanation
    The acronym ".dra" stands for "Dragon Recorded Audio" or "dragon recorded audio". This suggests that it is a file format or extension used for audio recordings made by the Dragon software. The use of both capitalized and lowercase letters in the answer options indicates that the acronym can be written in either format.

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  • 10. 

    For Dragon installed on Windows XP with MS Office 2002/2003 installed, What option do we need to turn on if we need to disable the ctfmon.exe 

    • A.

      Disable automatic acoustic model selection in the Acoustic Optimizer

    • B.

      Disable Windows Advanced Text Services

    • C.

      Disable use of Advanced Scripting Commands

    Correct Answer
    B. Disable Windows Advanced Text Services
    Explanation
    The correct answer is to disable Windows Advanced Text Services. This is because ctfmon.exe is a process that is associated with Windows Advanced Text Services, which is responsible for providing advanced text input and language support. By disabling Windows Advanced Text Services, the ctfmon.exe process will also be disabled, thereby achieving the desired outcome of disabling ctfmon.exe.

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