Team Talk Trivia 3.15.11

5 Questions | Total Attempts: 156

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Team Talk Trivia 3.15.11

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Questions and Answers
  • 1. 
    Doing an EEUE for a customer who is seven days or less from eligibility and you’re not charging and EEUE fee? Use this memo code.
    • A. 

      SA76

    • B. 

      EE42

    • C. 

      SA87

    • D. 

      UE39

  • 2. 
    On a Belief Plan?  Calls to this country from the United States are part of your long distance coverage.  Call back to the U.S. from there and you’ll be charged international roaming rates.
    • A. 

      England

    • B. 

      Croatia

    • C. 

      Puerto Rico

    • D. 

      China

  • 3. 
    Helping a customer navigate My Account?  Now you can use this to help you guide them through.
    • A. 

      Your associate account in CARES

    • B. 

      Your personal My Account

    • C. 

      Resources on the OLR and at uscc.com

    • D. 

      Both B and C

  • 4. 
    Going somewhere? This Your Navigator 4.0 feature will tell you when incidents appear.
    • A. 

      Traffic Enhanced Turn By Turn Navigation

    • B. 

      Local Search for Lowest Gas Prices

    • C. 

      Place Messaging.

    • D. 

      Movies and Events

  • 5. 
    What does your customer know? Customers will learn about this easyedgeSM app in the March issue of the “Connections” newsletter.
    • A. 

      Where in the World is Carmen Sandiego?

    • B. 

      American Idol: The Game

    • C. 

      Do Not Disturb

    • D. 

      IRS 2 Go