Tbun Mini Quiz™ #2

8 Questions
Logic Quizzes & Trivia

To Test new staff about the knowledge they know about what they suppose to know/do.

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Questions and Answers
  • 1. 
    When a customer having a complain about an Online Game of not updating to the latest patch, what are the action you should take?
    • A. 

      Ask them to download it by themself.

    • B. 

      If the game have an update, inform to Supervisor.

    • C. 

      Try ask them to change PC.

    • D. 

      Ask them to play other game

  • 2. 
    Customer complaining about thier PC having a problem (sound problem). What should you do?
    • A. 

      Take a new headphone and bring to them.

    • B. 

      Check if the Audio jack is connected properly.

    • C. 

      See if the Volume of the current Headphone is set on high.

    • D. 

      If old headphone not working,change into a new one.

    • E. 

      Write a report about the PC having the problem

  • 3. 
    Customer complaining about there is no display on their monitor. What should you do?
    • A. 

      Check if the display cable is connected.

    • B. 

      Ask them to change PC.

    • C. 

      See if the monitor got power.

  • 4. 
    Match the following to thier function
    • A. Garena Shells
    • A.
    • B. @Cash
    • B.
    • C. CIB Mall
    • C.
    • D. MyCard
    • D.
  • 5. 
    Whats the meaning of GCA?
    • A. 

      Garena Counter Attack

    • B. 

      Garena Cyber Ally

    • C. 

      Garena Cybercafe Alliance

    • D. 

      Garena Premium Cybercafe

  • 6. 
    Which of the following is the function of GCA?
    • A. 

      Heroes of Newerth : Free all Heroes

    • B. 

      Blackshot : 5% extra on EXP and BP

    • C. 

      Heroes of Newerth : Verified or basic matchmaking access

    • D. 

      League of Legend : Double IP 24hour

    • E. 

      Garena : Can enter a full room with Gold Member

    • F. 

      League of Legend : Free all Heroes

  • 7. 
    What are the thing need to be write down on the endshift paper?
    • A. 

      How many pages. (eg:1/2)

    • B. 

      Staff Name & Signature

    • C. 

      Date

    • D. 

      Total Cash

    • E. 

      Total Server

    • F. 

      Company name. (eg: Tbun Prima Setapak)

  • 8. 
    Which of below answer is the benefit of playing in Tbun Network Internet Cafe?
    • A. 

      Cubi Internet Zone

    • B. 

      Garena Cyber Cafe Alliance

    • C. 

      CIB Cyber Group

    • D. 

      @Cash Cafe