What are the three elements to remember when handling challenges?( 1 mark)

Summarize, close ended questions, options

Open ended questions, summarize, refer

Identify the types of common objections. (1 mark)

Disinterest, doubt , price, perceived drawback

Price, attitude , location , product

Doubt, distrust, price, consideration

Resolution, confirmation, summarize, benefit

The basic Member benefits are as follows. (1 Mark)

Convenience, flexibility, peace of mind, security, profitability

Convenience, physical, emotional, security, affordable,

Peace of mind, understanding, realistic, measurable, attainable

Profitability, physical, understanding, security, convenience

SWAT - Post Course Evaluation - Quiz, Trivia & Questions

6 Questions | By Employeedevelopm | Updated: Mar 21, 2022 | Attempts: 20

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Welcome to the SWAT Post Course Evaluation. This exam is designed to determine the retention of knowledge gained during your time in the Security course.
A passing grade for this examination is 80% and your final scores will be sent directly to your manager.

Questions and Answers

1.

What are the three elements to remember when handling challenges?( 1 mark)
- A.
  
  Acknowledge, respond, confirm
- B.
  
  Summarize, close ended questions, options
- C.
  
  Open ended questions, summarize, refer
Correct Answer
A. Acknowledge, respond, confirm
2.
Identify the types of common objections. (1 mark)
- A.
  
  Price, attitude , location , product
- B.
  
  Doubt, distrust, price, consideration
- C.
  
  Resolution, confirmation, summarize, benefit
- D.
  
  Disinterest, doubt , price, perceived drawback
Correct Answer
D. Disinterest, doubt , price, perceived drawback
3.
List all the steps in the Sales Approach Cycle (2 marks)
4.
List the 4 stages of High Quality Sales Relationships, in order of importance ( 2 marks)
5.
What are the 3 approaches in closing the sale? (2 marks)
6.
The basic Member benefits are as follows. (1 Mark)
- A.
  
  Convenience, physical, emotional, security, affordable,
- B.
  
  Peace of mind, understanding, realistic, measurable, attainable
- C.
  
  Convenience, flexibility, peace of mind, security, profitability
- D.
  
  Profitability, physical, understanding, security, convenience
Correct Answer
C. Convenience, flexibility, peace of mind, security, profitability

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Current Version
Mar 21, 2022

Quiz Edited by
ProProfs Editorial Team
Jul 23, 2009

Quiz Created by
Employeedevelopm

SWAT - Post Course Evaluation

What are the three elements to remember when handling challenges?( 1 mark)

Identify the types of common objections. (1 mark)

List all the steps in the Sales Approach Cycle (2 marks)

List the 4 stages of High Quality Sales Relationships, in order of importance ( 2 marks)

What are the 3 approaches in closing the sale? (2 marks)

The basic Member benefits are as follows. (1 Mark)