Supervisor Preparation

47 Questions | Total Attempts: 61

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Supervisor Preparation

Train the Trainer


Questions and Answers
  • 1. 
    Please explain your role as a team leader
  • 2. 
    What fuctions do you need to perform as a team lead at the start of a shift each day?
  • 3. 
    What are Mylars to Walgreens?
  • 4. 
    What is the Pass A-Long Book?
  • 5. 
    Explain why you would like to work for Convergence Wall to Wall.
  • 6. 
    Who is the manufacture for this unit?
  • 7. 
    How many team leads does it take to finish a store
    • A. 

      1

    • B. 

      None

    • C. 

      3

    • D. 

      All the above

  • 8. 
    What state is the Convergence main office
    • A. 

      Tampa

    • B. 

      Texas

    • C. 

      Ohio

    • D. 

      Florida

    • E. 

      Maryland

  • 9. 
    How many hours can you work till on reach overtime? "Not including the exempt states"
    • A. 

      32

    • B. 

      41

    • C. 

      24

    • D. 

      40

  • 10. 
    When an issue arise you should talk about it with_ first
    • A. 

      The Client

    • B. 

      Your supervisor

    • C. 

      Other team members

    • D. 

      All the above

  • 11. 
    What should the team lead or asst do with the pass-along book ( the book/note pad that has all the notes for that store )at the end of day before completion of the store?
    • A. 

      Take it home and bring it back when their shift starts.

    • B. 

      Make paper air planes out of the unused pages

    • C. 

      Leave it in the approve area with the plano grams and other items for the team lead

    • D. 

      Leave it at the service desk for the team lead

  • 12. 
    When lifting heavy items you should
    • A. 

      Do push-ups first

    • B. 

      Get the store manager

    • C. 

      Keep your back straight and bend your knees

    • D. 

      Over use the team member that comes in late all the time

  • 13. 
    Which of these is expected when sending the Daily Updates as an attachment? (Forms will be giving to you to fill out for the store)
    • A. 

      Sent in the body of the email

    • B. 

      Every section complete and accurate

    • C. 

      Send it twice and hope it went there in time

    • D. 

      All the above

    • E. 

      Anwser A and B

  • 14. 
    Do Convergence still use IVR for entering times?
    • A. 

      Yes

    • B. 

      No

    • C. 

      On some project

  • 15. 
    How long is a reg break not lunch for the team members?
    • A. 

      20 minutes

    • B. 

      The time spent on 3 cigarettes

    • C. 

      15 minutes

    • D. 

      Combine them with your lunch for more time

  • 16. 
    When setting a Drug Store where is shelf #1
    • A. 

      Middle

    • B. 

      Top

    • C. 

      Bottom

  • 17. 
    A 3 or 4 foot section located at the end of the Gondola use to merchandise seasonal, temp, promotional product is call 
    • A. 

      Side wing

    • B. 

      J-hook

    • C. 

      Endcap

    • D. 

      Table

  • 18. 
    It not important what your store looks like. Just get it done on time.
    • A. 

      True

    • B. 

      False

  • 19. 
    Sign in sheets are not really important to keep track of all team members 
    • A. 

      True

    • B. 

      False

  • 20. 
    When setting a grocey store Plano gram shelf one is the ______ shelf
  • 21. 
     What type of fixture is this?
    • A. 

      J-hook

    • B. 

      Stacking baskets

    • C. 

      Two tier bookshelf

    • D. 

      Wire grid card holder

  • 22. 
    Overtime should be monitored by the Team Lead, individual merchandisers and someone in the office.
    • A. 

      True

    • B. 

      False

  • 23. 
    An Update is to be sent only if there is negative feedback to report.
    • A. 

      True

    • B. 

      False

  • 24. 
     Personal hygiene is not a part of Dress Code requirements.
    • A. 

      True

    • B. 

      False

  • 25. 
    Working off the clock is acceptable in extreme circumstances.
    • A. 

      True

    • B. 

      False