Steak 'n Shake June 2012 Webcast

10 Questions | Attempts: 110
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Quiz for new Steak 'n Shake webcast


Questions and Answers
  • 1. 
    In the first 15 minutes of an evaluation, special attention should be given to the general behaviors of the employees.
    • A. 

      True

    • B. 

      False

  • 2. 
    Which of the following is an example of appropriate demeanor in a restaurant?
    • A. 

      You are a partner and a coach

    • B. 

      Be firm yet courteous with your recommendations

    • C. 

      Be very detailed, but do not employ a "Gotcha" mentality

  • 3. 
    Steak 'n Shake Re-Audits include both Critical and Non-Critical questions.
    • A. 

      True

    • B. 

      False

  • 4. 
    What is the approximate on-site evaluation time for a Steak 'n Shake audit?
    • A. 

      .5 Hours

    • B. 

      1 Hour

    • C. 

      1.5 Hours

    • D. 

      2 Hours

  • 5. 
    For all temperature control and labeling questions, the notes must include the specific products and locations.
    • A. 

      True

    • B. 

      False

  • 6. 
    Which of the following Cold Held products should be temped in the front of house?
    • A. 

      Steakburger patties

    • B. 

      Cheeses

    • C. 

      Tomatoes

    • D. 

      Mayonnaise

    • E. 

      All of the above

  • 7. 
    Steak 'n Shake does not allow for one-offs in regards to prepped products being labeled.
    • A. 

      True

    • B. 

      False

  • 8. 
    The parking lot should be free of litter and debris, and should appear to have been cleaned in the last 2-3 hours.
    • A. 

      True

    • B. 

      False

  • 9. 
    Donnelly stickers are not required to be visible by the front door.
    • A. 

      True

    • B. 

      False

  • 10. 
    How many employees should be interviewed regarding their current shift assignments?
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      0

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