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Offer to place the order for them giving them a 5% discount, and sign them up for email offers.
Apologize and let them know that we do not have coupon codes to give out.
Direct them to coupon sites on Google i.e. coupon cabin
Aplogize about not having a code to give out and sign them up for email coupons and offers
Apologize and explain there is nothing more you can do.
Apologize and have the customer return the plates when they arrive.
Apologize, offer to void the order and place a new order for just the 1 costume.
Apologize and explain there is nothing more you can do.
Apologize, offer to void the order so that they are able to place a new one with the correct quantities.
Apologize, offer to create a replacement order (manual not zero dollar) for just the 1 pack of personalized invitations.
Apologize, offer to create a replacement order (manual not zero dollar) for just the 1 pack of personalized invitations and override the shipping cost.
Apologize, send a replacement order to this customer and to the other customer who never received their order.
Apologize, send a replacement order to the customer, and allow them to keep or donate the incorrect order.
Apologize, give the customer a RAN number for the incorrect order and send a replacement for their order.
Apologize, then send a replacement order to this customer along with a RAN (indicating incorrect item) and flex label to return the incorrect order.
Send the balloons for the party date we do not want to lose a customer over a foil balloon.
Send out a replacement order for the original promise date.
Just provide the customer with a credit, it's not cost effective to just replace one foil balloon.
True
False
Brokers World Wide
UPS (of course)
MSI
AU Post
15%
50%
30%
40%
True
False