Service Level Agreements

4 Questions | Total Attempts: 131

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Agreement Quizzes & Trivia

Four questions about SLA's


Questions and Answers
  • 1. 
    SLA stand for Service Level Acceptance
    • A. 

      TRUE

    • B. 

      FALSE

  • 2. 
    An SLA specifies the services required to develop a product.
    • A. 

      TRUE

    • B. 

      FALSE

  • 3. 
    An SLA should be reviewed regularly.
    • A. 

      TRUE

    • B. 

      FALSE

  • 4. 
    It is not necessary to define support services in measurable terms.
    • A. 

      TRUE

    • B. 

      FALSE