Salesforce Platform App Builder Mock Exam 2

60 Questions | Total Attempts: 3608

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Questions and Answers
  • 1. 
    Universal Containers would like to automatically assign a specific permission set to new users. How can this requirement be met? Choose 2 answers
    • A. 

      Create a workflow rule on the User object to assign a permission set

    • B. 

      Create a Flow on the User object to assign a permission set.

    • C. 

      Create a Lightning Process on the User object to launch a flow

    • D. 

      Create an Approval process on the User object to assign a permission set

  • 2. 
    Which rule can be configured for the Opportunity object? Choose 2 answers
    • A. 

      Validation Rule

    • B. 

      Workflow Rule

    • C. 

      Escalation Rule

    • D. 

      Assignment Rule

  • 3. 
    • A. 

      Create a separate page layout for each division and assign them using profiles. Use the profile settings to configure each division's custom field list and picklist values for assessments.

    • B. 

      Create three page layouts to determine the fields and picklist values for each user based on the division indicated on their user record. Use field-level security to restrict access to each division's fields.

    • C. 

      Create separate assessment record types for each division and use them to limit picklist values. Create separate page layouts for each record type and use profiles to restrict record type access.

    • D. 

      Create additional custom assessment objects, one for each division, to track their assessments so information can Paper be tracked separately. Use profiles to restrict access to the three custom objects.

  • 4. 
    Universal Containers needs a field on the Account to track how many Opportunities are closing within the next 30 days. What can be used to accomplish this goal
    • A. 

      Workflow rule

    • B. 

      Roll-up summary field

    • C. 

      Process Builder

    • D. 

      Apex code

  • 5. 
    What is a capability of Schema Builder? Choose 2 answers
    • A. 

      To create new Lookup or Master-Detail object relationships

    • B. 

      To update descriptions of standard and custom objects.

    • C. 

      To modify custom field help text on standard objects.

    • D. 

      To enable Field History Tracking on standard objects.

  • 6. 
    Universal Containers is importing 1000 records into Salesforce. They want to avoid any duplicate records from being created during the import. How can these requirements be met?
    • A. 

      Include a column in the import file that has either record names, Salesforce IDs, or external IDs that can be used to match records.

    • B. 

      After importing all of the custom objects, review all records created and manually merge or delete any duplicate records.

    • C. 

      After importing all of the custom objects, run a duplicate check report, export the report to a CSV file, and run a mass delete to purge any duplicates.

    • D. 

      When importing the file, select the "Prevent Duplicates" option on the last step of the Import Wizard and import the file.

  • 7. 
    Universal Container uses a custom object to track open job positions. They would like to automatically post updates on a record's feed whenever a position stage is changed. Which social feature can be used to accomplish this?
    • A. 

      Feed Quick Action

    • B. 

      Auto -response rule

    • C. 

      Workflow rule

    • D. 

      Feed tracking

  • 8. 
    Universal Containers would like to use a Chatter group for their Mergers and Acquisitions team to collaborate on potential new projects. This group should not be visible for non-members to see or join, and can be accessed by invite only. Which Chatter Group type should the App Builder recommend?
    • A. 

      Unlisted Group

    • B. 

      Private Group

    • C. 

      Member Group

    • D. 

      Public Group

  • 9. 
    An App Builder wants to show Groups as the last navigation menu item in the Salesforce1 Mobile App. However, the App Builder is not able to select Groups as one of the items on the drop-down menu. What could cause this?
    • A. 

      Groups cannot be the last item in the navigation menu

    • B. 

      Groups is included in the Smart Search items but not on the navigation menu

    • C. 

      Groups is showing up in the recent section and not in the navigation menu.

    • D. 

      Groups is not included in the selected list for the navigation menu

  • 10. 
    Universal Containers is setting up Salesforce for the first time. Management wants the sales and marketing teams to have different navigation menus in the Salesforce1 mobile app. Which option is available to an App Builder to satisfy this requirement?
    • A. 

      Create roles for sales and marketing and assign a custom homepage layout for each role

    • B. 

      Create mobile navigation menus for both the sales and marketing profiles

    • C. 

      Create public groups for sales and marketing and create mobile navigation menus for each group.

    • D. 

      Create sales and marketing profiles and ensure read access to different objects

  • 11. 
    Which setting is available to customize the Salesforce1 mobile app for branding?  Choose 3 answers
    • A. 

      The image on loading page.

    • B. 

      Notification and search icon

    • C. 

      Action bar color.

    • D. 

      Header and search bar color.

    • E. 

      Background color on loading page.

  • 12. 
    Which values must be defined when creating a new Opportunity Stage? Choose 3 answers
    • A. 

      Amount

    • B. 

      Type

    • C. 

      Probability

    • D. 

      Close Date

    • E. 

      Forecast Category

  • 13. 
    The CRM Manager at Universal Containers has requested that a custom text field be converted to a picklist in order to promote better data hygiene. What needs to be considered before changing the field type? Choose 2 answers
    • A. 

      All data should be backed up before converting a text field.

    • B. 

      Field references will be removed in Visualforce pages.

    • C. 

      Existing list views that reference the field may be deleted

    • D. 

      Changing a field type will remove existing field history

  • 14. 
    What is a true statement in regards to managing access to reports and dashboards? Choose 2 answers
    • A. 

      Users with the Manage Public Reports permission can organize reports by creating custom report folders and sending invitations to users to access to them.

    • B. 

      Users with the Manage Public Reports and Create and Customize Reports permissions can create custom reports that all users can view.

    • C. 

      Users that want to grant access to personal folders can manually share a personal folder with a user or public group.

    • D. 

      Users must have certain permissions to access public, hidden, or shared folders.

  • 15. 
    Universal Containers uses a custom object to track Site Visits. When the status of a Site Visit is changed from In Progress to On Hold the business wants the Site Visit owner to be automatically assigned to an On Hold queue. Which capability can be used to accomplish this?
    • A. 

      Visual Workflow

    • B. 

      Apex Trigger

    • C. 

      Assignment Rule

    • D. 

      Action

  • 16. 
    The VP of sales at Universal Containers wants to have a set of screens to guide the inside sales team through collecting and updating data for leads. How can the App Builder accomplish this?
    • A. 

      Visual Workflow

    • B. 

      Lightning Process Builder

    • C. 

      Workflow

    • D. 

      Lightning Connect

  • 17. 
    • A. 

      Use a custom text field.

    • B. 

      Use a custom image field

    • C. 

      Use a custom number field

    • D. 

      Use a custom formula field

  • 18. 
    Universal Containers has two teams: Sales and Services. Both teams interact with the same records. Sales users use ten fields on the Account record. Service users use three of the same fields as the Sales team, but also have five of their own, which the Sales team does not use. What is the minimum configuration necessary to meet this requirement?
    • A. 

      Two profiles, one record type, two page layouts

    • B. 

      One profile, one record type, one page layout

    • C. 

      One profile, two record types, one page layout.

    • D. 

      Two profiles, two record types, two page layouts.

  • 19. 
    Universal Containers has a requirement that an Opportunity should have a field showing the value of its associated Account's billing state. This value should not change after the Opportunity has been created. What is the recommended solution to configure this automation behavior?
    • A. 

      Formula field

    • B. 

      Workflow

    • C. 

      Roll -up summary field

    • D. 

      Apex

  • 20. 
    When configuring a record type, an App Builder can configure the available value of a picklist field for the page layout. Which Opportunity standard field is available to be configured directly in the Opportunity record type? Choose 2 answers
    • A. 

      Stage

    • B. 

      Type

    • C. 

      Forecast category

    • D. 

      Lead source

  • 21. 
    Universal Containers wants to standardize their business logic. They want to ensure that the workflow order is guaranteed to be the same each time. Which feature can be used to accomplish this? Choose 2 answers
    • A. 

      Lightning Process Builder

    • B. 

      Workflow

    • C. 

      Chatter Actions

    • D. 

      Visual Workflow

  • 22. 
    • A. 

      Create separate home page custom components and layouts; assign to user by role.

    • B. 

      Expose specific elements within a home page custom component determined by profile.

    • C. 

      Create separate home page custom components and layouts; assign to user by profile.

    • D. 

      Expose specific elements within a home page custom component determined by role

  • 23. 
    In Salesforce Classic, which statement is true for embedding a Visualforce page in a page layout? Choose 2 answers
    • A. 

      Visualforce pages on a field set have attributes for width and height

    • B. 

      Visualforce pages can be placed anywhere in a page layout

    • C. 

      Visualforce pages on a page layout have attributes for width and height

    • D. 

      Visualforce pages can only be placed in the Visualforce section in a page layout.

  • 24. 
    • A. 

      Workflow rules trigger validation rules on field updates

    • B. 

      Cross-object workflow rules result in re-evaluation after field change

    • C. 

      A recursive loop potentially results in exceeding organizational limits

    • D. 

      Workflow rules trigger more workflow rules to be re-evaluated

  • 25. 
    The VP of Marketing wants to broadcast an email to 10,000 contacts in Salesforce on a regular basis, but realizes Salesforce's mass email functionality has a limitation on the number of emails that can be sent each day. What action should the App Builder take?
    • A. 

      Research and evaluate products available on AppExchange to send mass emails.

    • B. 

      Download all Contacts to a CSV file and use an email client to send the emails.

    • C. 

      Request Salesforce increase the number of maximum daily emails

    • D. 

      Develop Apex code and Visualforce pages to send the emails

  • 26. 
    What is a section of the Lightning App Builder tool? Choose 3 answers
    • A. 

      Selected publisher actions

    • B. 

      Mobile card

    • C. 

      Mini page layout

    • D. 

      Components

    • E. 

      Canvas

  • 27. 
    Universal Containers wants to display a message when a case needs follow up. What can be used to display different text on the case record depending on the number of days a case is opened?
    • A. 

      Workflow Update

    • B. 

      Lightning Process Builder

    • C. 

      Formula Field

    • D. 

      Case Process

  • 28. 
    A divisional manager wants to add a report chart into a page layout. In Salesforce Classic, which report format can be used as the source report to accomplish this? Choose 2 answers
    • A. 

      Summary format with a chart.

    • B. 

      Tabular format with a chart

    • C. 

       Joined format with a chart

    • D. 

      Matrix format with a chart.

  • 29. 
    A sales manager would like to look at an Account record and view charts of all of the related open opportunities, closed/won opportunities, and open cases. How many report charts can be added to the Account page layout to meet this requirement?
    • A. 

      1

    • B. 

      2

    • C. 

      3

    • D. 

      4

  • 30. 
    What is a key consideration when using Unmanaged packages? Choose 2 answers
    • A. 

      The person who created the Unmanaged package can change or upgrade installed components.

    • B. 

      A namespace is not required to create an unmanaged package.

    • C. 

      The person who created the Unmanaged package has no control over the installed components

    • D. 

      A namespace is required to create an Unmanaged package.

  • 31. 
    The VP of Account Management at Universal Containers has requested that all Contacts' mailing postal codes match the associated Account's shipping postal code. How can this be enforced using validation rules?
    • A. 

      Create a validation rule using a Not Equal operator

    • B. 

      Create a validation rule using the GEOLOCATION() function

    • C. 

      Create a validation rule using the DISTANCE() function.

    • D. 

      Create a validation rule using a Compare operator.

  • 32. 
    In a real estate app, if a listing is sold, all related inspections for the listing must be cancelled. What business logic feature best caters to this requirement? Choose 1 answer.
    • A. 

      Use a trigger to update the status of the related inspection records when the listing status is updated

    • B. 

      Use Process Builder to define a process action to update related records based on the listing status change

    • C. 

      Use Visual Workflow to define a flow to iterate through the related inspection records and update the status to 'Cancelled'

    • D. 

      Create a standard workflow on the Listing object with a workflow record update action on the related Inspection records

  • 33. 
    Universal Insurance would like to highlight on a report claims that have been open for more than 30 days. What feature could be used for this? Choose 1 answer.
    • A. 

      Field Highlighting

    • B. 

      Conditional Highlighting

    • C. 

      Report Highlighting

    • D. 

      Bucket Highlighting

  • 34. 
    The App Builder at Universal Containers has been asked to ensure that the Amount field is populated when the Stage is set to Closed Won. What can be used to meet this requirement?
    • A. 

      Lightning Process Builder

    • B. 

      Approval Process

    • C. 

      Validation Rule

    • D. 

      Workflow

  • 35. 
    Universal Insurance has a requirement for users to be able to enter policy and adviser details on one screen and for the adviser commission to be displayed on the next screen. What would be the recommended solution to this requirement? Choose 1 answer.
    • A. 

      Create a Visualforce Wizard

    • B. 

      Create a Visual Workflow

    • C. 

       Create a formula field

    • D. 

      Create a Process with Process Builder

  • 36. 
    What type of field can be used to filter a Report Chart that has been added to a Page Layout?
    • A. 

      Name field

    • B. 

      Matching ID field

    • C. 

       Standard field

    • D. 

      Formula field

  • 37. 
    A customer service representative at a call center would like to be able to collect information from customers using a series of question prompts. What could be used to accomplish this?
    • A. 

      Lightning Process Builder

    • B. 

      Salesforce Connect

    • C. 

       Workflow Rules

    • D. 

      Visual Workflow

  • 38. 
    • A. 

      Lightning Process Builder

    • B. 

      Visual Workflow

    • C. 

      Standalone Lightning App

    • D. 

      Salesforce1 Mobile App

  • 39. 
    A custom object named Assignment has a private sharing setting that grants access using hierarchies. The organization has a role hierarchy where the "Specialist" role reports to a "Manager" role which reports to a "Director" role. The director role is at the top of the role hierarchy. A user who is the manager role creates a new Assignment record. Who can see this record?
    • A. 

      The record owner and the directors in their hierarchy.

    • B. 

      The record owner and those above the specialist role in their hierarchy.

    • C. 

      The record owner and the managers in their hierarchy.

    • D. 

      The record owner and the specialists in their hierarchy.

  • 40. 
    At Universal Containers only the recruiters and human resource team members should be able to view the Candidate records. What should the org wide defaults of the Candidate object be set to?
    • A. 

      Private

    • B. 

      Public

    • C. 

      Secure

    • D. 

      Limited

  • 41. 
    What does field-level security control?
    • A. 

       Which fields are automatically generated by the system.

    • B. 

      Which fields users can view and edit based on their profile.

    • C. 

      Which fields are required in the user interface.

    • D. 

      Which fields are encrypted to users based on their profile.

  • 42. 
    • A. 

      Set organization-wide sharing defaults to public read/only.

    • B. 

      Set organization-wide sharing defaults to private.

    • C. 

      Create criteria -based sharing rules.

    • D. 

      Create standard role hierarchies.

  • 43. 
    At Universal Containers, the organization-wide default for Candidates is set to Private. The audit team needs to see all the candidates that are located in California. How can a developer meet this requirement?
    • A. 

      Create an owner-based sharing rule for Candidate that gives read/write access to a role.

    • B. 

      Change the organization-wide defaults for Candidates to Public Read/Write

    • C. 

      Create a criteria-based sharing rule for Candidates that gives read access to a public group.

    • D. 

      Create a new product auditor role in the role hierarchy which is above the VP of Human Resources role.

  • 44. 
    • A. 

      Sharing rules

    • B. 

      Organizational-wide defaults

    • C. 

      Role hierarchy

    • D. 

      Manual sharing

  • 45. 
    • A. 

      Approval Processes

    • B. 

      Visualforce Page Access

    • C. 

      Picklist Items

    • D. 

      Object permissions

  • 46. 
    What do Record Types control?
    • A. 

      Which page layout to use

    • B. 

      Which records a user may view.

    • C. 

      Which fields a user may view.

    • D. 

      Which options are available in a picklist.

  • 47. 
    • A. 

       Create a queue for all recruiters and assign all new candidate records to that queue.

    • B. 

      Create a public group for all the recruiters and assign all new candidates to that group.

    • C. 

      Assign all recruiters to the same role in the role hierarchy

    • D. 

      Create a new profile for the recruiters and assign all the new candidate to a user assigned to that profile

  • 48. 
    Which objects can be members of a Campaign? Choose 2 answer
    • A. 

      Contact

    • B. 

      Opportunity

    • C. 

      Account

    • D. 

      Lead

  • 49. 
    Universal Containers would like to embed a chart of all related Opportunities, by stage, on the Account detail page. Which type of report should the App Builder create to add to the Account page layout?
    • A. 

      A summary report on the Opportunity object.

    • B. 

      A tabular report on the Account object.

    • C. 

      A summary report on the Account object.

    • D. 

      A tabular report on the Opportunity object.

  • 50. 
    Universal Containers would like to collaborate with its customers within Salesforce, and has decided to enable the "Allow Customer Invitations" Chatter Setting. What permission is granted to Customers when invited to a Chatter Group?
    • A. 

      The ability to invite members to groups of which they are a member.

    • B. 

      The ability to request access to public groups

    • C. 

      The ability to interact with members of their groups.

    • D. 

      The ability to @mention accounts of which they are a contact.

  • 51. 
    Universal Containers has two summer interns helping input position information for all types of jobs. They need a simplified view of positions with only the required fields and no related lists. How can this be accomplished?
    • A. 

      Create a new record type and assign it to the interns profile.

    • B. 

      Create a specific page layout, assign it to a permission set, and assign that permission set to the two interns.

    • C. 

      Create a specific page layout and assign it to the profile the interns are assigned.

    • D. 

      Create a new record type, assign it to a permission set, and assign that permission set to the two interns.

  • 52. 
    A custom field on an account is used to track finance information about a customer. Only members of the Finance Team have access to this field. However, the business wants to allow one customer service agent, who is assigned the customer service profile, read-only access to this field for special circumstances. What is the recommended solution to grant the customer service agent access to the field?
    • A. 

      Create a new profile to allow for read-only access to the field via Field Level Security and assign it to the agent.

    • B. 

      Create a permission set that allows read-only access to the field via Field Level Security and assign it to the agent.

    • C. 

      Update the Customer Service Profile already assigned to the agent to allow for read-only access to the field via Field Level Security.

    • D. 

      Update the custom field's Field Level Security in setup to allow the agent read-only access to the field.

  • 53. 
    What is a true statement regarding roll-up summary fields? Choose 2 answers
    • A. 

      Roll-up summary fields can only be created on the master of a master-detail relationship.

    • B. 

      The roll-up summary field inherits the field - level security of the child object.

    • C. 

      Changes to the value of a roll up summary field can trigger assignment rules to run.

    • D. 

      Multi-select picklist fields can be used in the field column of roll-up summary filters.

  • 54. 
    What should be done to provide managers access to records of which they are not the owner in a private sharing model?
    • A. 

      Set the Manager field for each User Record on the Manager's team.

    • B. 

      Define a Role Hierarchy and use the Grant Access Using Hierarchies option.

    • C. 

      Create a Manager profile and select the View My Teams Data option.

    • D. 

      Create a Manager permission set and select the View All Data option.

  • 55. 
    The Director of Marketing has asked the App Builder to create a formula field that tracks how many days have elapsed. Since a contact was sent a marketing communication. The director is only interested in whole units. Which function should be used to calculate the difference?
    • A. 

      TODAY()

    • B. 

      DATEVALUE()

    • C. 

      NOW()

    • D. 

      DATE()

  • 56. 
    Your company would like to mass create new Salesforce users. What is the best way to do this? Choose 1 answer.
    • A. 

      Manually creating records one by one

    • B. 

      Create a visualforce page for the customers to mass upload the data

    • C. 

      Import Wizard

    • D. 

      Import Wizard

  • 57. 
    What should a developer consider before importing a set of records into Salesforce? Choose 2 answers
    • A. 

      If the owner field is left blank, the record owner will default to the user performing the import.

    • B. 

      If the value of a field doesn't meet the data validation criteria, the field will be left blank.

    • C. 

       If a universally required field is left blank, the record will not be imported.

    • D. 

      If the currency field is left blank, the value will default to the personal currency of the record owner.

  • 58. 
    Why would a user choose a data loader instead of the Data Import Wizard?
    • A. 

      Choose whether or not to run data validation rules.

    • B. 

      Export or delete data.

    • C. 

      Import lead records and prevent duplicate records

    • D. 

      Save field mappings for later use

  • 59. 
    What are the benefits of using the Data Import Wizard to import data into Salesforce?
    • A. 

      Import greater than 50,000 records

    • B. 

      Choose whether or not to trigger workflow rules.

    • C. 

      Match on Name, Email or Salesforce ID to prevent duplicate records.

    • D. 

      Load data for all standard and custom objects

  • 60. 
    Which formula will you use to calculate the date/time difference between when the record was created and now?
    • A. 

      Today() - datevalue(created date)

    • B. 

      Now() - created date

    • C. 

      DateValue(created date) - today()

    • D. 

      Created date - Now()