Less than 20% of the deals
~20-35% of the deals
~36-50% of the deals
~51-75% of the deals
Over 75% of the deals
Review of all significant lost deals
Review of all significant lost and won deals
Adhoc discuss of the pipline
Collect and review data on all lost deals
Collect and review data on all lost and won deals
We have a standardized proposal template used for all opportunities
We have a standard corporate presentations which is given to all prospective customers.
We respond to all prospective queries within 24 hours and track our attainment of that objective.
We provide the sales teams with some templates but they customize materials to their personal style
We have a process to pre qualify leads prior to distributing them to the sales force.
Features and capabilities
Value to the customer
Soutlion to customer problem
Yes, utilization is mandated and tracked
Yes, most of the sales force uses it but irregularly
Yes, but the majority of the sales force does not utilize it consistently
No we capture data in reports but have still not implemented a true CRM system yet
No we do not currently have any plans to implement a formal CRM system for our business