Wi-tribe: Sales And Process Quiz! Trivia
(174).jpg "Wi-tribe: Sales And Process Quiz! Trivia")
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- 1.Pull Back falls under 7 days time period.
- A.
Yes
- B.
No
- 2.Sales return refers to sale returned on the 7th day but before the 8th day.
- A.
Yes
- B.
No
- 3.The customer center is used to make payments into the system.
- A.
Some Times
- B.
Always
- C.
Not Always
- D.
No
- 4.Affinity sales can be made on more than 1 but less than 4 sales.
- A.
May be
- B.
Yes
- C.
No
- 5.Wi-tribe offering how many packages?
- A.
Six
- B.
More than six
- C.
May be 4
- D.
Only three
- 6.Packages can be upgraded and downgraded.
- A.
Yes
- B.
No
- 7.To activate sale payment has to be entered into:
- A.
LSLP
- B.
Customer Center
- C.
Payment Tool
- 8.Trouble Tickets are raised for non-satisfied customers. To create we have to visit.
- A.
Helpdesk.wi-tribe.net.pk
- B.
Crm.wi-tribe.net.pk
- C.
Cc.wi-tribe.net.pk
- 9.Dunning of customer accounts happen after how many days?
- A.
After 45 days from suspension
- B.
After 60 days from activation
- C.
After 30 days from suspension
- D.
After 90 days from suspension
- 10.All types of extra usages and package modifications are addressed to
- A.
Customer care pk email
- B.
CL2 customer care email
- C.
Director Sales
- D.
Admin.billing and billing.support
- E.
Customer Services
- 11.For customer issues raised trouble tickets TT is sent to whom for a quick resolution.
- A.
Customer Service
- B.
Team Lead
- C.
Director Sales
- D.
Admin.billing
- E.
All of above
- 12.While replacing the device its mandatory to remove MAC from the payment tool.
- A.
True
- B.
False
- 13.The outdoor unit package offers 7 days money-back guarantee.
- A.
True
- B.
False
- 14.Security charges for regular Wi-Fi and USB dongle are Rs:
- A.
2900 & 3900
- B.
2900 & 600
- C.
600 & 600
- D.
250 & 600
- 15.Rs 250 is applicable to all types of regular sales.
- A.
False
- B.
True
- 16.Model No of the desktop modem is:
- A.
25775
- B.
37550
- C.
35750
- D.
35775
- E.
CPE o400
- 17.For billing disputes and adjustments, mails are sent to:
- A.
- B.
- C.
Dir sales
- D.
Team Lead
- E.
IT department
- 18.For each sale CNIC and sales form completion is mandatory.
- A.
True
- B.
False
- C.
Not necessary
- D.
Some times
- E.
Does not know
- 19.The package for 256/5GB is Rs 750 per month.
- A.
True
- B.
False
- 20.Wi-tribe offers what downloading speeds?
- A.
256 kbps
- B.
512 kbps
- C.
1 MB
- D.
2 MB
- E.
768 kbps
- 21.Bill generation date is:
- A.
30 th of each month
- B.
1st of each month
- C.
7 th of each month
- D.
16th of each month
- E.
Date of activation
- 22.
![- ProProfs]()
- A.
Its a desktop device has 1 ethernet port and 3 voice ports
- B.
Its indoor device with 1 ethernet port and 4 voice ports
- C.
Its wifi modem has 2 ethernet and 2 voice ports
- D.
Its wifi modem has 1 ethernet and 2 voice ports
- 23.Naksha tool web address is:
- A.
Http://www.naksha.pk/wi-tribe
- B.
Http://www.naksha/witribe
- C.
Http://www.naksha.com/wi-tribe
- 24.If the coverage tool shows a coverage indicator less than equal to 25% then we can make a sale.
- A.
Yes
- B.
No
- C.
If 3 signal bars available
- 25.1 MB package activation for USB and wifi modem is:
- A.
Secuirty 600 & 600 additional
- B.
MLR and 600 additional
- C.
MLR and 250 additional
- D.
MLR only
Questions: 14 | Attempts: 4283 | Last updated: Sep 15, 2020
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