Wi-tribe: Sales And Process Quiz! Trivia

31 Questions | By Mhnaqvee | Last updated: Mar 20, 2022 | Total Attempts: 41

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Wi-tribe: Sales And Process Quiz! Trivia - Quiz

Questions and Answers

1.

Pull Back falls under 7 days time period.
- A.
  
  Yes
- B.
  
  No
2.

Sales return refers to sale returned on the 7th day but before the 8th day.
- A.
  
  Yes
- B.
  
  No
3.

The customer center is used to make payments into the system.
- A.
  
  Some Times
- B.
  
  Always
- C.
  
  Not Always
- D.
  
  No
4.

Affinity sales can be made on more than 1 but less than 4 sales.
- A.
  
  May be
- B.
  
  Yes
- C.
  
  No
5.

Wi-tribe offering how many packages?
- A.
  
  Six
- B.
  
  More than six
- C.
  
  May be 4
- D.
  
  Only three
6.

Packages can be upgraded and downgraded.
- A.
  
  Yes
- B.
  
  No
7.

To activate sale payment has to be entered into:
- A.
  
  LSLP
- B.
  
  Customer Center
- C.
  
  Payment Tool
8.

Trouble Tickets are raised for non-satisfied customers. To create we have to visit.
- A.
  
  Helpdesk.wi-tribe.net.pk
- B.
  
  Crm.wi-tribe.net.pk
- C.
  
  Cc.wi-tribe.net.pk
9.

Dunning of customer accounts happen after how many days?
- A.
  
  After 45 days from suspension
- B.
  
  After 60 days from activation
- C.
  
  After 30 days from suspension
- D.
  
  After 90 days from suspension
10.

All types of extra usages and package modifications are addressed to
- A.
  
  Customer care pk email
- B.
  
  CL2 customer care email
- C.
  
  Director Sales
- D.
  
  Admin.billing and billing.support
- E.
  
  Customer Services
11.

For customer issues raised trouble tickets TT is sent to whom for a quick resolution.
- A.
  
  Customer Service
- B.
  
  Team Lead
- C.
  
  Director Sales
- D.
  
  Admin.billing
- E.
  
  All of above
12.

While replacing the device its mandatory to remove MAC from the payment tool.
- A.
  
  True
- B.
  
  False
13.

The outdoor unit package offers 7 days money-back guarantee.
- A.
  
  True
- B.
  
  False
14.

Security charges for regular Wi-Fi and USB dongle are Rs:
- A.
  
  2900 & 3900
- B.
  
  2900 & 600
- C.
  
  600 & 600
- D.
  
  250 & 600
15.

Rs 250 is applicable to all types of regular sales.
- A.
  
  False
- B.
  
  True
16.

Model No of the desktop modem is:
- A.
  
  25775
- B.
  
  37550
- C.
  
  35750
- D.
  
  35775
- E.
  
  CPE o400
17.

For billing disputes and adjustments, mails are sent to:
- A.
  
  [email protected]
- B.
  
  [email protected]
- C.
  
  Dir sales
- D.
  
  Team Lead
- E.
  
  IT department
18.

For each sale CNIC and sales form completion is mandatory.
- A.
  
  True
- B.
  
  False
- C.
  
  Not necessary
- D.
  
  Some times
- E.
  
  Does not know
19.

The package for 256/5GB is Rs 750 per month.
- A.
  
  True
- B.
  
  False
20.

Wi-tribe offers what downloading speeds?
- A.
  
  256 kbps
- B.
  
  512 kbps
- C.
  
  1 MB
- D.
  
  2 MB
- E.
  
  768 kbps
21.

Bill generation date is:
- A.
  
  30 th of each month
- B.
  
  1st of each month
- C.
  
  7 th of each month
- D.
  
  16th of each month
- E.
  
  Date of activation
22.
- A.
  
  Its a desktop device has 1 ethernet port and 3 voice ports
- B.
  
  Its indoor device with 1 ethernet port and 4 voice ports
- C.
  
  Its wifi modem has 2 ethernet and 2 voice ports
- D.
  
  Its wifi modem has 1 ethernet and 2 voice ports
23.

Naksha tool web address is:
- A.
  
  Http://www.naksha.pk/wi-tribe
- B.
  
  Http://www.naksha/witribe
- C.
  
  Http://www.naksha.com/wi-tribe
24.

If the coverage tool shows a coverage indicator less than equal to 25% then we can make a sale.
- A.
  
  Yes
- B.
  
  No
- C.
  
  If 3 signal bars available
25.

1 MB package activation for USB and wifi modem is:
- A.
  
  Secuirty 600 & 600 additional
- B.
  
  MLR and 600 additional
- C.
  
  MLR and 250 additional
- D.
  
  MLR only