Wi-tribe: Sales And Process Quiz! Trivia

31 Questions | Total Attempts: 41

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Wi-tribe: Sales And Process Quiz! Trivia

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Questions and Answers
  • 1. 
    Pull Back falls under 7 days time period.
    • A. 

      Yes

    • B. 

      No

  • 2. 
    Sales return refers to sale returned on the 7th day but before the 8th day.
    • A. 

      Yes

    • B. 

      No

  • 3. 
    The customer center is used to make payments into the system.
    • A. 

      Some Times

    • B. 

      Always

    • C. 

      Not Always

    • D. 

      No

  • 4. 
    Affinity sales can be made on more than 1 but less than 4 sales.
    • A. 

      May be

    • B. 

      Yes

    • C. 

      No

  • 5. 
    Wi-tribe offering how many packages? 
    • A. 

      Six

    • B. 

      More than six

    • C. 

      May be 4

    • D. 

      Only three

  • 6. 
    Packages can be upgraded and downgraded.
    • A. 

      Yes

    • B. 

      No

  • 7. 
    To activate sale payment has to be entered into:
    • A. 

      LSLP

    • B. 

      Customer Center

    • C. 

      Payment Tool

  • 8. 
    Trouble Tickets are raised for non-satisfied customers. To create we have to visit.
    • A. 

      Helpdesk.wi-tribe.net.pk

    • B. 

      Crm.wi-tribe.net.pk

    • C. 

      Cc.wi-tribe.net.pk

  • 9. 
    Dunning of customer accounts happen after how many days?
    • A. 

      After 45 days from suspension

    • B. 

      After 60 days from activation

    • C. 

      After 30 days from suspension

    • D. 

      After 90 days from suspension

  • 10. 
    All types of extra usages and package modifications are addressed to
    • A. 

      Customer care pk email

    • B. 

      CL2 customer care email

    • C. 

      Director Sales

    • D. 

      Admin.billing and billing.support

    • E. 

      Customer Services

  • 11. 
    For customer issues raised trouble tickets TT is sent to whom for a quick resolution.
    • A. 

      Customer Service

    • B. 

      Team Lead

    • C. 

      Director Sales

    • D. 

      Admin.billing

    • E. 

      All of above

  • 12. 
    While replacing the device its mandatory to remove MAC from the payment tool.
    • A. 

      True

    • B. 

      False

  • 13. 
    The outdoor unit package offers 7 days money-back guarantee.
    • A. 

      True

    • B. 

      False

  • 14. 
    Security charges for regular Wi-Fi and USB dongle are Rs:
    • A. 

      2900 & 3900

    • B. 

      2900 & 600

    • C. 

      600 & 600

    • D. 

      250 & 600

  • 15. 
    Rs 250 is applicable to all types of regular sales.
    • A. 

      False

    • B. 

      True

  • 16. 
    Model No of the desktop modem is:
    • A. 

      25775

    • B. 

      37550

    • C. 

      35750

    • D. 

      35775

    • E. 

      CPE o400

  • 17. 
    For billing disputes and adjustments, mails are sent to:
  • 18. 
    For each sale CNIC and sales form completion is mandatory.
    • A. 

      True

    • B. 

      False

    • C. 

      Not necessary

    • D. 

      Some times

    • E. 

      Does not know

  • 19. 
    The package for 256/5GB is Rs 750 per month.
    • A. 

      True

    • B. 

      False

  • 20. 
    Wi-tribe offers what downloading speeds?
    • A. 

      256 kbps

    • B. 

      512 kbps

    • C. 

      1 MB

    • D. 

      2 MB

    • E. 

      768 kbps

  • 21. 
    Bill generation date is:
    • A. 

      30 th of each month

    • B. 

      1st of each month

    • C. 

      7 th of each month

    • D. 

      16th of each month

    • E. 

      Date of activation

  • 22. 
    • A. 

      Its a desktop device has 1 ethernet port and 3 voice ports

    • B. 

      Its indoor device with 1 ethernet port and 4 voice ports

    • C. 

      Its wifi modem has 2 ethernet and 2 voice ports

    • D. 

      Its wifi modem has 1 ethernet and 2 voice ports

  • 23. 
    Naksha tool web address is:
    • A. 

      Http://www.naksha.pk/wi-tribe

    • B. 

      Http://www.naksha/witribe

    • C. 

      Http://www.naksha.com/wi-tribe

  • 24. 
    If the coverage tool shows a coverage indicator less than equal to 25% then we can make a sale.
    • A. 

      Yes

    • B. 

      No

    • C. 

      If 3 signal bars available

  • 25. 
    1 MB package activation for USB and wifi modem is:
    • A. 

      Secuirty 600 & 600 additional

    • B. 

      MLR and 600 additional

    • C. 

      MLR and 250 additional

    • D. 

      MLR only

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